cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
mzandegiacomo
Level: Powered On

Not receiving notifications when flow has failed

Hello together

 

Today one of the business users which is co-owner in a lot of flows reported to me, that she does not receive e-mails when a flow has failed. I checked I found failed flows where I also did not get notified. Has anything changed regarding notifications? I am almost certain, that flow used to send a mail to all flow owners when a flow has failed. Do i have to activate this notifications somehow?

 

Thanks for your help!

 

Martin

4 REPLIES 4
Super User
Super User

Re: Not receiving notifications when flow has failed

I find it can take several days for notifications of failed flows to come through. So if there is a really important flow that you want to know quickly if it has failed then add after each action in the flow add a Send an email or add a notification action and set the Configure run after options. It's a pain and it makes your flow much longer but it's much quicker way to be informed if a flow has failed.

Rob
Los Gallardos

1-configure run after.png1-Configure run after menu2-Configure run after options.png2-Options

Super User
Super User

Re: Not receiving notifications when flow has failed

The built-in failure notifications for Flow are only sent out once a week.  You can reference this article from Stephen for more info on the default notifications:  https://flow.microsoft.com/en-us/blog/microsoft-forms-tables-flow-failures/

 

If you want instance notifications instead of a weekly summary, you'll need to take an approach like Rob outlined by configuring some kind of run after failure to send a notification.  I recommend implementing a Try, Catch, Finally pattern in your Flows for error handling.  There is actually a Flow template out there already for this:  https://us.flow.microsoft.com/en-us/galleries/public/templates/e8e028c6df7b4eb786abdf510e4f1da3/try-...

 

You basically utilize Scopes so you put all of your actions in a "Try" scope.  Then you have a "Catch" scope after that which has a notification action in it which you set to only run after the "Try" scope has failed.

Highlighted
mzandegiacomo
Level: Powered On

Re: Not receiving notifications when flow has failed

Hello together

 

Thanks a lot for replying! The point is, that the weekly sumarries are not sent out at all. So we had a bunch of flows failing because of a sharepoint incident and none of the owners did receive a mail. Looks like I have to open a case on this one.

 

Martin

mzandegiacomo
Level: Powered On

Re: Not receiving notifications when flow has failed

Okay, it seems that I was wrong. I always thought that the mail, which is sent out when a flow fails, always is sent to all the owners of the flow. But it seems, that the mail is only sent to the one who created the flow. Is there a way to change that? 

Adding a run after action is not really a way to follow because we talk about 200 flows in Production. Each of them has at least 5 Actions where the run after must be configured....

Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

firstImage

Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Users Online
Currently online: 236 members 6,088 guests
Please welcome our newest community members: