cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
UrsineWelles
Frequent Visitor

On New Email - can't set "From"

Hello Power Automate Community,

 

I've set up a task to save email attachments to a SharePoint space whenever certain emails arrive using the On New Email Office 365 trigger. I have been able to use the Subject Filter to restrict to the kinds of emails I am interested in but I would really like to narrow it down further by specifying the sender in the "From" field. The problem I am having is that I cannot get the sender to stick. If I try putting my own email in it or a colleagues that will stay but if I put the correct address in when I save the Flow the field is blank again. The sender is external to my organisation so this may be the problem?

I have tried saving the sender as a contact in Outlook but I still can't specify it in the Flow.

 

I couldn't see anything in the guidance to say that external addresses could not be set in the From field.

 

Any help will be gratefully received!

1 ACCEPTED SOLUTION

Accepted Solutions
Mari
Community Support
Community Support

Hi @UrsineWelles!

 

To keep the email address you need to press the "Enter" key after typing it.

Please notice how it gets recognized by flow after pressing "Enter".

Mari_1-1592617774425.png

 

Mari_0-1592617616927.png

If this reply has answered your question or resolved your challenge, please consider marking it as a Solution. This helps other users find it more easily via search.

View solution in original post

6 REPLIES 6
Mari
Community Support
Community Support

Hi @UrsineWelles!

 

To keep the email address you need to press the "Enter" key after typing it.

Please notice how it gets recognized by flow after pressing "Enter".

Mari_1-1592617774425.png

 

Mari_0-1592617616927.png

If this reply has answered your question or resolved your challenge, please consider marking it as a Solution. This helps other users find it more easily via search.

Thanks, @Mari.

 

That was simple! I had no idea that sometimes you need to press Enter to get the step to recognise what you've entered. I will certainly remember this in future if I come across a similar problem in other steps.

Pstork1
Dual Super User
Dual Super User

Disregard.  I missread the post.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Join me at 365EduCon in Chicago on Sept. 26-30 where I'll be presenting on the Power Platform!
Chipper
Helper II
Helper II

I am having the same issue, the enter key doesn't work for me.  I am on a mac however.

justinas_r
Frequent Visitor

I am having the same issue, and enter key does not work for me either. This looks like a new bug.

VictorIvanidze
Community Champion
Community Champion

See https://powerusers.microsoft.com/t5/Using-Flows/Email-addresses-in-the-From-box-in-my-flow/m-p/14088...

--------------------------------------------------------------------------------------
Contact me if you are interested in custom Power Automate development.

Helpful resources

Announcements
Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

New Ideas Forum MPA.jpg

A new place to submit your Ideas for Power Automate

Announcing a new way to share your feedback with the Power Automate Team.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

MPA Licensing.jpg

Ask your licensing questions at the Power Automate AMA!

Join Priya Kodukula and the licensing team, super users and MVPs to find answers to your questions on Power Automate licensing.

Users online (2,055)