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LisaH
Level: Powered On

Problem with Flow to sync Outlook Calendar event to Google Calendar

Hello.

I created a flow to send calendar events created in Microsoft Outlook to my Google calendar. It was working, but has failed several times recently. The error is at the step of the flow to "Create Events in Google Calendar." The message is: ActionFailed. An action failed. No dependent actions succeeded.

 

I don't see how to fix this. Can anyone help with this?

Thank you.

 

13 REPLIES 13
Community Support Team
Community Support Team

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

 

Hi @LisaH ,

 

Could you please share screenshots of the Flow configuration and more details of the error message?

I speculate that this error is in a branch of the Condition. If so, please provide us with a screenshot of the error message of the action with the wrong action so that we can analyze the error.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
LisaH
Level: Powered On

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

Thank you for replying. I have embedded 4 screenshots of the Microsoft Flow error. Please help me to correct this problem.

 

Thank you, Lisa H.

 

MicrosoftFlowError1.pngFlow Error screenshot #1MicrosoftFlowError2.pngFlow Error screenshot #2MicrosoftFlowError3.pngFlow Error screenshot #3MicrosoftFlowError4.pngFlow Error screenshot #4

Dual Super User
Dual Super User

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

Hey @LisaH 

 

So as we can see in the error, it states an error arounf the sustring function. Can you share a screenshot of the action create an event in google calendar and also, the expression that involves substring? How to use Substring function in flow: https://www.timlinenterprises.com/microsoft-flow-substring/

 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

LisaH
Level: Powered On

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

Thank you for replying. I apologize, but I don't understand programming. Here is a screenshot of "Create an Event in Google Calendar. I am also pasting in the HTML code for the step "Check if it is a Google Calendar, if Yes (Input)": <html><head><meta name="Generator" content="Microsoft Exchange Server">
<!-- converted from text -->
<style><!-- .EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; } --></style></head>
<body>
<font size="2"><span style="font-size:11pt;"><div class="PlainText">&nbsp;</div></span></font>
</body>
</html>

For this step the Outputs says status code 200.

 

Here are the screenshots:

MicrosoftFlowError2.pngMicrosoftFlowError3.pngMicrosoftFlowError4.pngMicrosoftFlowError1.png

 

Dual Super User
Dual Super User

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

Hey @LisaH 

 

This is all flow run history. Can you share a screenshot of the Create event in google calendar action in edit mode?

 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

Highlighted
Community Support Team
Community Support Team

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

 

Hi @LisaH ,

 

You can try to remove the substring() function in Create an event action- Description field, which doesn't seem to affect Flow's execution.

Before removing the substring() function, please use Save as to create a copy of Flow.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
LisaH
Level: Powered On

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

Thank you so much for trying to help me with this problem. I am not able to perform programming edits. It may be best for me to simply delete this flow and attempt to create a new flow. Do you see any problems if I do this?

 

Thank you very much for guidance in this.

Lisa

Dual Super User
Dual Super User

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

Hey @LisaH 

 

You cn always create a new one. But as this one is already working and it is just a few edits that you need to make to finally make this work appropriately as expected, I would suggest to share screenshots in edit mode so that we might assist you better in resolving this issue. 

 

Hope this Helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

LisaH
Level: Powered On

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

Thank you for helping me to solve this problem. As requested, I am sharing a screenshot of the "Create Events in Google Calendar" in Edit mode. Please let me know what I should do to re3pair this flow so that my appointments/events created in Microsoft Outlook's calendar will be created in my Google calendar.

Thank you, Lisa

MicrosoftFlowErrorCreateEventsEditMode.png

Marat
Level: Power Up

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

I had the same problem with appointments where description (body) is empty.
I removed substring function as was adviced and problem was solved.

substring(coalesce(body('Html_to_text'),''), 0, min(length(coalesce(body('Html_to_text'),'')),7500)) -> coalesce(body('Html_to_text'),'')

redlead3
Level: Powered On

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

@v-bacao-msft / @LisaH 

 

This solved my Flow from failing. Please mark as the solution to assist others.

LisaH
Level: Powered On

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

@Marat - a couple of months ago you wrote that you were able to remove a substring and correct your Microsoft flow created to synchronize a Microsoft 365 calendar to a Google calendar. You sent the code to show me the substring. But I don't see anything like that in my flow. I'm sending you a screenshot of the Action: can you tell me which part of this I should delete? See the screenshot below.

 

If this screenshot is not the view that you need, can you be specific about what view you do need? I will then upload that.

 

Thank you,

Lisa H

 

MicrosoftFlowScreenshot.pngscreenshot - need help with substring

LisaH
Level: Powered On

Re: Problem with Flow to sync Outlook Calendar event to Google Calendar

@Marat - to fix your Microsoft flow of the Outlook 365 calendar to Google calendar, you said you removed the substring in the Description. I tried editing the fx expression to appear as you listed it - I tried doing this in the dialog box on the right of the screenshot, and then selecting Update. I received an error message. Should I just delete the substring by clicking on the "X" of the pink substring line in the dialog box on the left of the screenshot? Is that how you deleted the substring? (see screenshot below)

 

Thank you for your help,

Lisa H.

 

MicrosoftFlowScreenshot2.pngScreenshot: substring

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