cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
tae
New Member

Problem with LiveChat

Hello there. I face a problem with the trigger as it doesn't bring me any tags from LiveChat although I use them before closing the conversation. 986876.jpg996876.jpg

1 REPLY 1
v-litu-msft
Community Support
Community Support

Hi @tae,

 

How about sharing your Flow configuration? The picture shows properties when a conversation closed, how about when the conversation has not closed, the return value look like?

If the action still could not get tags, how about use HTTP request to get the list of tags, this is API for LiveChat tags is available here: https://developers.livechatinc.com/beta-docs/management/configuration-api-v2/#tags

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
MBAS Attendee Badge

Claim Your Badge & Digital Swag!

Check out how to claim yours today!

MPA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

secondImage

Are Your Ready?

Test your skills now with the Cloud Skill Challenge.

Top Solution Authors
Users online (68,619)