cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
tae
New Member

Problem with LiveChat

Hello there. I face a problem with the trigger as it doesn't bring me any tags from LiveChat although I use them before closing the conversation. 986876.jpg996876.jpg

1 REPLY 1
v-litu-msft
Community Support
Community Support

Hi @tae,

 

How about sharing your Flow configuration? The picture shows properties when a conversation closed, how about when the conversation has not closed, the return value look like?

If the action still could not get tags, how about use HTTP request to get the list of tags, this is API for LiveChat tags is available here: https://developers.livechatinc.com/beta-docs/management/configuration-api-v2/#tags

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
October Events

Mark Your Calendars

So many events happening this month - don't miss out!

 WHAT’S NEXT AT MICROSOFT IGNITE 2022

WHAT’S NEXT AT MICROSOFT IGNITE 2022

Explore the latest innovations, learn from product experts and partners, level up your skillset, and create connections from around the world.

Register for a Free Workshop.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Users online (3,518)