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boyombo12
Level: Powered On

Reassignment returns error

I developed a flow which have been tested ok but jut yesterday i discovered the reassignment started returning this error

 

 
Encountered internal server error from the XRM API. The tracking Id is 'ced90909-53ca-4327-953c-13544d0a9807'.
 
I need help on this
7 REPLIES 7
Community Support Team
Community Support Team

Re: Reassignment returns error

Hi @boyombo12,

 

Do you still exist the problem? It seems like a temporary issue.

If it still exists, could you please share screenshots of the Flow configuration?

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

boyombo12
Level: Powered On

Re: Reassignment returns error

flow screenshoot.png

 

@v-litu-msft The problem isn't yet resolved. Here is the flow screenshot.  The flow has been running without error. I only face the challenge when i am resigning the approval. if im not reassigning the floe runs well. the reassignment used to work too before the problem started

Community Support Team
Community Support Team

Re: Reassignment returns error

Hi @boyombo12,

 

I have tested on my side and find the same issue. If I send the approval request to myself and reassigned it to other users, it will report the issue. We will report it, and if there have any process, we will reply to you as soon as possible.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

jorge_cortez
Level: Powered On

Re: Reassignment returns error

Same problem here,

 

Flow was working fine til yesterday morning that we tried to reassign an approval.

 

Encountered internal server error from the XRM API. The tracking Id is d33bcb72-817c-4182-9748-ba99c292521d.

AAArrington
Level: Powered On

Re: Reassignment returns error

Same problem here, been going on since Wednesday.

jorge_cortez
Level: Powered On

Re: Reassignment returns error

is working now.

Community Support Team
Community Support Team

Re: Reassignment returns error

Hi @boyombo12@AAArrington@jorge_cortez,

 

The issue has been solved, please enjoy the Flow~

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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