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bnewman
Advocate III
Advocate III

Receiving "1 of your flows failed" email with no failed flows

We're receiving the automated "1 of your flows have failed" from Power Automate every week.  It lists the specific Flow that failed and the number of failures.  However, when we log in to manage that flow the last failed run was from December 30.

 

All other Flow runs since December 30 are listed in the runs as either Running or Succeeded.

 

We're clicking on the link in the email that goes directly to the Flow in question, so we know we're looking at the runs for the correct Flow. 

 

I checked the last week's worth of runs and didn't even find a step listed as anything other than successful.

 

Any ideas on why we're receiving these emails, and/or how we can get them to stop?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Brad_Groux
Community Champion
Community Champion

I believe that some of your Flows are hitting Power Automate Limits, which are triggering the emails. You'd have to do some comparisons between the emails and the date/times of the Flows from your run history to confirm. If you can provide the contents and date/time of the failure emails we may be able to assist further.

👨🏻‍💻 If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE 👍.

View solution in original post

11 REPLIES 11
v-bacao-msft
Community Support
Community Support

 

Hi @bnewman ,

 

You could click Unsubscribe so that notifications will no longer be sent to you.

77.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

We do want to receive the notifications - we definitely do not want to unsubscribe.  My question was why we're receiving a message for this flow failing when it hasn't failed for almost a month.

Brad_Groux
Community Champion
Community Champion

Can you post a detailed list of your run history?

FlowRunHistory.png

 👨🏻‍💻 If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE 👍.

 

Here you are.  The only failed runs listed are at the bottom, from Dec 30.  Thanks!

Annotation 2020-01-30 115220.png

 

Brad_Groux
Community Champion
Community Champion

I believe that some of your Flows are hitting Power Automate Limits, which are triggering the emails. You'd have to do some comparisons between the emails and the date/times of the Flows from your run history to confirm. If you can provide the contents and date/time of the failure emails we may be able to assist further.

👨🏻‍💻 If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE 👍.

View solution in original post

Here is the email.  You can see the date and time at the top.  The Flow listed (which I redacted) is the one for which I included the results detail earlier.  When I click on the link to the Flow in the email, it does take me to that flow.

 

If my Flow is failing due to limits, wouldn't it show up as "Failed" status?  It doesn't appear to me that I have any Flows in "Failed" status since December 30.

 

Thanks for looking at this!

Annotation 2020-02-03 115221.png

You really really don't want to unsubscribe. Anedcotal evidence is that it causes huge problems getting subscribed again.

Rob
Los Gallardos

I agree - we definitely want to receive these messages when a flow fails, but we don't know why we're receiving them when the flow appears to not have failed.

Same scenario for me.. I have 33 flows running... each week I get the email of any that have failed. I go and review those, but when I do, there are no failed flows.

 

It's getting to the point that this once good information, is becoming useless, or at the very least, I'm losing faith in it.

 

If something is going wrong, we absolutely do need to see that.

MacPhapolis
New Member

These emails are such a waste of time.  1% of the time a Flow actually needs attention.  For the rest, there is nothing wrong and no indication of hitting Power Automate Limits as Brad_Groux suggested.

 

Please MS update this. 

grapejuice
Helper III
Helper III

How to prevent this? I was beta testing the flow at start and now it is working fine but the previously failed keeps coming back. I can create a new flow i guess and use the old one as template... but is there another way?

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