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jackschnettler
Regular Visitor

Recurrence trigger not working

I've tried every suggestion in the other messages about this issue, yet mine is still unsuccessful. When I run the flow manually, it works, so I know my second step is correct. I've made certain that my start time is in the future and that I am not running too many flows at once. Any suggestions? Or any other work arounds to set a recurring email flow?

jackschnettler_0-1643045703103.png

 

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Accepted Solutions

That should run tomorrow at 6:00 AM Greenwich mean time, which should be about midnight here in Central Time Zone in the US.  So if you check this tomorrow morning at 6:00 AM I think you will find it ran 6 hours previously.



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Pstork1
Dual Super User
Dual Super User

Although you specify the time zone as Central the time you are inputting is in UTC format.  So I suspect the value is actually several hours earlier than you think it is.



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alrez
Community Support
Community Support

Hi,

 

When is the scheduled flow running then? We can make suggestions from there on what to change once we get a good idea on when it is actually running.

 

Regards,

 

Alex

 

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Community Support Team _ Alex Rezac
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Pstork1
Dual Super User
Dual Super User

I suspect the flow isn't running.  Since the Time specified is for UTC and the user says he is in Central the actual time is 6 hours earlier than the time he thinks it will run.  So its probably already past time when the flow is saved.



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jackschnettler
Regular Visitor

Hi all,

 

Thanks for the input! The time zone was something else I was trying after it wasn't running previously. I assume that was another issue on top of what ever else I was doing wrong. Here is my current setup;

 

jackschnettler_0-1643064724262.png

 

I am hopeful it runs tomorrow. I have deleted and recreated the flow from when I was experiencing issues previously, so this is a fresh start.

That should run tomorrow at 6:00 AM Greenwich mean time, which should be about midnight here in Central Time Zone in the US.  So if you check this tomorrow morning at 6:00 AM I think you will find it ran 6 hours previously.



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jackschnettler
Regular Visitor

Perfect! I will report back in the morning. Once I fix this pesky trigger, I have one more follow up question.

 

Thanks for all your help!

jackschnettler
Regular Visitor

It was successful. I have a few follow up questions but will play around to see if I can make it work before pinging you all again. Thanks again for all the help!

Hello

 

I built some recurrence flows to send emails that work properly on a monthly/weekly basis. Now I did one on a daily basis that looks ok builtwise but it does not work. The strange thing too is that "Flows" says it's running! In attachment some screenshot to clarify.

Can you please help?

 

Thanks


Achille

 

Achille_1-1644828995986.pngAchille_2-1644829048560.png

 

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