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Resolve Person failing

I created a simple Resolve Person flow. but I am getting a 502 Bad Gateway error related to a GUID.


Any Ideas? error below.


  "error": {
    "code": 502,
    "source": "",
    "clientRequestId": "dc5f3a4f-3fd2-41e3-a533-d6699eaf62ff",
    "message": "BadGateway",
    "innerError": {
      "status": 500,
      "message": "Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).\r\nclientRequestId: dc5f3a4f-3fd2-41e3-a533-d6699eaf62ff\r\nserviceRequestId: 4324789e-601d-0000-12f1-cdd156a2338e"
Community Support
Community Support

Hi @lloydie-t,


Please share a screenshot of how is your flow created? I will try to reproduce this issue on my side.


Error code 502 means that the failure is temporary or transient. Please try to tap resubmit to try the flow again.


If you are still having the issue, please feel free reply.



Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi  , Please find image below.




I have exactly the same problem and i'm very interessting in clues for resolution or any workaround ?

Fire the flow again give the same failed result

Regular Visitor

Hello guys, i ran into the same issue... anyboday found a solution? Is it happening maybe becasue the target column is multi-value enabled (at least in my case)?


Regular Visitor

Any update on above issue. Even i am facing same issue.

It looks like the column value needs to be the field guid, not field name.

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