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kbwissi
Level: Powered On

Send Approval EMail - Gather 'From' Value

Is there a way to gather the 'From' Email address value from an approval email response?

 

Example - An approval email was sent to me. I approved. Within Flow, I want to verify that the 'From' Email address is equal to the person who the approval was sent to (Me).

6 REPLIES 6
Microsoft Employee

Re: Send Approval EMail - Gather 'From' Value

The approve / deny responses are links that open in a browser. There is no reply email.

kbwissi
Level: Powered On

Re: Send Approval EMail - Gather 'From' Value

Okay, let me say this differently. Can I gather the user who responded to the task? Whether it be their name, user login, etc.

Microsoft Employee

Re: Send Approval EMail - Gather 'From' Value

No. I tried by sending the email to two different accounts. One email was outside of my org. When I clicked the link from the email sent to the address outside of my org, I was not prompted to sign in.

 

Basically, everyone sees the same link and the first one to hit it drives the action.

 

What I have seen done is chaining a series of approval emails in nested conditionals:

Send email to A

Approval?

   If yes, send email to B

      Approval?

         If yes, perform action

   If no, terminate flow

 

kbwissi
Level: Powered On

Re: Send Approval EMail - Gather 'From' Value

Thanks for the response and that does make sense. However, I am only sending this to one person for approval and I just want to verify the person who I sent it to is actually approving and that they haven't forwarded the email to someone else. Do you have any ideas for that?

Microsoft Employee

Re: Send Approval EMail - Gather 'From' Value

As far as I can tell, that's not possible in flow. In November, @RajRa stated that they "are working to improve this in a future release"

 

Check the Flow Ideas forum to see if someone has submitted a similar idea. If not, post a new idea

Bhavpreet
Level: Powered On

Re: Send Approval EMail - Gather 'From' Value

 

 

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