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teylyn1
Resolver I
Resolver I

Send Email stopped working

All my flows that use the action Send Email are stuck on that action.

 

I just created a new flow and it also gets stuck on that action.

 

2020-04-22_11-14-00.jpg

 

Is this related to the current Exchange Online issue? Copied from the M365 Admin Service Health ...

 

Delays when sending mail
EX209955, Exchange Online, Last updated: April 22, 2020 2:45 AM
Start time: April 21, 2020 4:27 PM
Status
Restoring service
1 ACCEPTED SOLUTION

Accepted Solutions
teylyn1
Resolver I
Resolver I

OK, not related to any service issues. 

 

Turns out that this connection cannot send more than 100 messages per 24 hour period. 

 

That's really bad for people like me who write (and test) a lot of flows that are used by the whole company. 

 

As a workaround, I created a new connection, re-attached the action to the new connection, canceled and re-submitted each flow, and they all ran without a problem.

 

Now I have two connections called "Mail", and it's really hard to tell which one is which, so I can spread the load.

View solution in original post

3 REPLIES 3
teylyn1
Resolver I
Resolver I

OK, not related to any service issues. 

 

Turns out that this connection cannot send more than 100 messages per 24 hour period. 

 

That's really bad for people like me who write (and test) a lot of flows that are used by the whole company. 

 

As a workaround, I created a new connection, re-attached the action to the new connection, canceled and re-submitted each flow, and they all ran without a problem.

 

Now I have two connections called "Mail", and it's really hard to tell which one is which, so I can spread the load.

View solution in original post

Hi,

 

The Email notification action that you have in your screenshot is part of a third party email service that Microsoft uses for people that cannot use outlook for one reason or the other. If you switch to using one of the Outlook 365 connectors/actions then the email limitation you are running into will be much higher and it is much more unlikely that you will hit it.

 

Regards,

 

Alex

 

-------

 

Community Support Team _ Alex Rezac
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@alrez 

 

I don't use the Outlook email connector, because I cannot set who the email is "From". When I use the Mail connector, I need a notification from a system, not from a specific person.

 

Can the Outlook connector do that by now?

 

 

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