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Helper I
Helper I

Send an email when a new item is created in SharePoint.



I created a custom list for the template 

Send an email when a new item is created in SharePoint.


The entries in the list are OK.


The flow works, but in the email there is html code!?


<div class="ExternalClass36ED17890C4C4F1E8F318A0E52BD95DB">Dies ist die Nachricht<span id="ms-rterangecursor-start"></span><span id="ms-rterangecursor-end"></span><br></div> 


How can I avoid this or what do I need to change?


Accepted Solutions

many thanks, it works now!

View solution in original post

Community Support
Community Support

Hi @olafn,


Could you please share a screenshot of your flow's configuration?

Could you please share more details about your SharePoint list?

Is the html code existed in the Body of your email?


I have reproduced your issue on my side, I created a SharePoint list on my side and the data structure of it as below:12.JPGNote: The Description column is a Multiple lines of text type column in my SharePoint list.


If I include the Description dynamic content from the trigger into the email body, the received email would be shown up as below (the issue that you mentioned):13.JPG


You could consider take a try to solve your problem with the following two solutions:

1. Set Is HTML field of the "Send an email" action to Yes.14.JPGThe flow works successfully as below:16.JPG





2. Add a "HTML to text" action to convert the HTML code into plain text:17.JPG

The flow works successfully as below:18.JPG





Best regards,






Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

many thanks, it works now!

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