cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Helper I
Helper I

Send email: Send an Email from the User who created the Item

Hello,

 

I am currently using MS flow on Office 365.

 

Everytime someone create a new list item an email is automaticaly sent. My issue is that the email nomatter who creates a new list item always gets sent from my account.

 

How do i change that. I want the email to come from the person who is creating a new list item.

 

Please help.

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

@Soko19- I agree.  The functionality you have described would be a great enhamcement.  You may want to suggest that concept here.  If it has already been suggested (and I believe that it has), vote for it.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

15 REPLIES 15
Community Support
Community Support

Hi @Soko19,

 

When you manage the run only access for your flow, you can configure whether or not the connection should come from the flow owner or the person who is launching the flow.

 

Please check more details about manage run only users at here:

https://flow.microsoft.com/en-us/blog/advanced-button-sharing/

 

Hope it could be a reference for you.

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello,

 

I dont see the Manage Run-only users. All i see is the Connection and Owners. 

Hello ,

 

So  i keep getting this error,

 

"status"403,
  "message""You are not authorized to send mail on behalf of the specified sending account

 

Is there a way arround this. I wan the user who creates an item to send an email.

@Soko19- The "From" email address that Flow emails use is tied to the connection used with the "Send an Email" action.

 

There is no way to dynamically change the email connection in a Flow.

 

If you want the email to come from someone else, you might consider creating an Office 365 account specifically from this and other related purposes.  Add a connection for that user and use it with the Send Email action.

 

Connection.jpg

 

If this solves your issue, please mark your post as Solved.

 

Scott

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

This seems like a step backwards for MS flow. the user creating the item should be the user that the email comes from and not the person who created the flow . I understand the From(Send as) permissions but why not have a From Created by email. 

 

I dont have access to creat a generic account. so i guess the best option is to use sharepoint desgner.

 

Unless you have another solution.

 

 

@Soko19- I agree.  The functionality you have described would be a great enhamcement.  You may want to suggest that concept here.  If it has already been suggested (and I believe that it has), vote for it.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

Hi,

 

I am having trouble with a link to the sharepoint item being sent to the user who created the sharepoint item. At the moment, I have a flow that sends a link to the sharepoint item when someone creates a new one but all the emails go to myself and not the creator of the sharepoint item. Any help?

@SSpence:

 

Take a look at your Flow and see who the email is addressed to - I sounds as though it should be addressed to "Created By Email" from Dynamic Properties.

 

If you are still having issues, please post a screen shot of your Flow.

 

If this resolves your issue, please mark your post as Solved.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

Thanks Scott. Issue I had was the wrong field in the email template. This was setup with "Mail" rather than Created By Email.

One final query. We use Sharepoint to complete audit reports and attach photos into these. Is there a way of the "FLOW" picking up the photos taken within the report and sending these through on the email as well as the link to the sharepoint item?

This helped me with my Send Email (V2), as it's slightly different to the original Send Email.

I'm trying to add another connection, but it is picking my account by default and adds again. I don't see new connection

I can't add new connection, it is picking my logged in user automatically..
Also Advise me if i can add shared mailbox as connection
Anonymous
Not applicable

What I did is pick: "send an email from a shared mailbox"

Created an AD user that is only for mail for example: Helpdeskassistant@...........com

Put that new email address as the "mailbox Address" make sure the "My Connections" is selected to that new email address.

Then the email will send from that address instead of you every time.

 

This shouldn't be the "Solution", as it's not solving the problem.
If there is no solution, don't choose an answer until there is an actual solution to the problem.

Regular Visitor

In searching for answers to this same issue, I ran across this thread but also ran into this documentation. If your Flow is a manually initiated Instant Flow, it can use the connections of the person that initiated the Flow to get the right user and permissions to be recognized for that From (send as) field.  In my scenario, I made a PowerApp based on a SharePoint list and made a Flow triggered by creation of a new list item.

I'm going to build a new Instant Flow that is triggered by the PowerApp button and sends the email as that user...  I'll let you know if it works! 🙂

Helpful resources

Announcements
Community Conference

Power Platform Community Conference

Check out the on demand sessions that are available now!

Power Platform ISV Studio

Power Platform ISV Studio

ISV Studio is designed to become the go-to Power Platform destination for ISV’s to monitor & manage published applications.

Users online (12,265)