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Soko19
Level: Powered On

Send email: Send an Email from the User who created the Item

Hello,

 

I am currently using MS flow on Office 365.

 

Everytime someone create a new list item an email is automaticaly sent. My issue is that the email nomatter who creates a new list item always gets sent from my account.

 

How do i change that. I want the email to come from the person who is creating a new list item.

 

Please help.

 

Thank you.

1 ACCEPTED SOLUTION

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Super User
Super User

Re: Send email: Send an Email from the User who created the Item

@Soko19- I agree.  The functionality you have described would be a great enhamcement.  You may want to suggest that concept here.  If it has already been suggested (and I believe that it has), vote for it.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

13 REPLIES 13
Community Support Team
Community Support Team

Re: Send email: Send an Email from the User who created the Item

Hi @Soko19,

 

When you manage the run only access for your flow, you can configure whether or not the connection should come from the flow owner or the person who is launching the flow.

 

Please check more details about manage run only users at here:

https://flow.microsoft.com/en-us/blog/advanced-button-sharing/

 

Hope it could be a reference for you.

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Soko19
Level: Powered On

Re: Send email: Send an Email from the User who created the Item

Hello,

 

I dont see the Manage Run-only users. All i see is the Connection and Owners. 

Soko19
Level: Powered On

Re: Send email: Send an Email from the User who created the Item

Hello ,

 

So  i keep getting this error,

 

"status"403,
  "message""You are not authorized to send mail on behalf of the specified sending account

 

Is there a way arround this. I wan the user who creates an item to send an email.

Highlighted
Super User
Super User

Re: Send email: Send an Email from the User who created the Item

@Soko19- The "From" email address that Flow emails use is tied to the connection used with the "Send an Email" action.

 

There is no way to dynamically change the email connection in a Flow.

 

If you want the email to come from someone else, you might consider creating an Office 365 account specifically from this and other related purposes.  Add a connection for that user and use it with the Send Email action.

 

Connection.jpg

 

If this solves your issue, please mark your post as Solved.

 

Scott

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
Soko19
Level: Powered On

Re: Send email: Send an Email from the User who created the Item

This seems like a step backwards for MS flow. the user creating the item should be the user that the email comes from and not the person who created the flow . I understand the From(Send as) permissions but why not have a From Created by email. 

 

I dont have access to creat a generic account. so i guess the best option is to use sharepoint desgner.

 

Unless you have another solution.

 

 

Super User
Super User

Re: Send email: Send an Email from the User who created the Item

@Soko19- I agree.  The functionality you have described would be a great enhamcement.  You may want to suggest that concept here.  If it has already been suggested (and I believe that it has), vote for it.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

SSpence
Level: Power Up

Re: Send email: Send an Email from the User who created the Item

Hi,

 

I am having trouble with a link to the sharepoint item being sent to the user who created the sharepoint item. At the moment, I have a flow that sends a link to the sharepoint item when someone creates a new one but all the emails go to myself and not the creator of the sharepoint item. Any help?

Super User
Super User

Re: Send email: Send an Email from the User who created the Item

@SSpence:

 

Take a look at your Flow and see who the email is addressed to - I sounds as though it should be addressed to "Created By Email" from Dynamic Properties.

 

If you are still having issues, please post a screen shot of your Flow.

 

If this resolves your issue, please mark your post as Solved.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
SSpence
Level: Power Up

Re: Send email: Send an Email from the User who created the Item

Thanks Scott. Issue I had was the wrong field in the email template. This was setup with "Mail" rather than Created By Email.

One final query. We use Sharepoint to complete audit reports and attach photos into these. Is there a way of the "FLOW" picking up the photos taken within the report and sending these through on the email as well as the link to the sharepoint item?

David_LN_
Level: Powered On

Re: Send email: Send an Email from the User who created the Item

This helped me with my Send Email (V2), as it's slightly different to the original Send Email.

Jagadeesha
Level: Power Up

Re: Send email: Send an Email from the User who created the Item

I'm trying to add another connection, but it is picking my account by default and adds again. I don't see new connection
Jagadeesha
Level: Power Up

Re: Send email: Send an Email from the User who created the Item

I can't add new connection, it is picking my logged in user automatically..
Also Advise me if i can add shared mailbox as connection
CraigITGuy
Level: Power Up

Re: Send email: Send an Email from the User who created the Item

What I did is pick: "send an email from a shared mailbox"

Created an AD user that is only for mail for example: Helpdeskassistant@...........com

Put that new email address as the "mailbox Address" make sure the "My Connections" is selected to that new email address.

Then the email will send from that address instead of you every time.

 

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