cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
biuser99
Level: Powered On

Send email with options is not getting triggered

Hello all,

 

I have designed a flow like whenever SharePoint list item is created, email should be triggered to the concerned Line Manager of the person who created the item. I'm able to get User Profile and Manager, but next steps "Send email with options" is in running state. Can someone explain how to resolve this issue?

flow.PNG

Thank You

2 REPLIES 2
Dual Super User
Dual Super User

Re: Send email with options is not getting triggered

Its waiting for the person you sent the email to to select one of the options in the email.  When that option selection returns the flow will continue.  If no one clicks one of the options then the flow will stay that way until it times out after 30 days. That's the way its designed to work.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
B_Yankov
Level: Power Up

Re: Send email with options is not getting triggered

Hello,

 

I'm having the same issue.. I have tested this with both external users(which is what I was originally using the control for) and users in the same organisation.

Neither of the accounts is receiving any email and the flow is just stuck on waiting for the control to send an email.

 

Any help would be appreciated.

Helpful resources

Announcements
firstImage

Power Platform Online Conference

Join us for the first ever Power Platform Online Conference!

firstImage

Incoming: New and improved badges!

Look out for new contribution recognition badges coming SOON!

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Users online (4,360)