Some users are having trouble opening items in a SharePoint list

[AdamBradbury198]

I have a Management of Change process set up using SharePoint and MS Flow.

Today two different users have said that they are seeing an error when trying to open an item in the first SharePoint List.

This error message is appearing:

Does anyone know what this means?

Other users, as well as myself, are still able to click on the list item and have the InfoPath form open properly.

[Hardesh15]

@AdamBradbury198 

There may be two issues-

1. User permission: check users have proper permission for new item.

2. Info path form security : Go to form option-->Security and Trust--> make the security to full trust/Domain.

let see if it can solve your problem.

Thanks

Hardesh

[AdamBradbury198]

Good day Hardesh,

I don't believe it is a permission error, as people with the same permissions can open the form.

In regards to you second suggestion: 

2. Info path form security : Go to form option-->Security and Trust--> make the security to full trust/Domain.

I am having trouble finding

Form Option > Security and Trust

Where is this located, how do I get to this option?

Many thanks,

Adam Bradbury

[Hardesh15]

@AdamBradbury198 

please take more help from Microsoft document.

https://support.microsoft.com/en-us/office/security-in-infopath-forms-f8e802dd-6a57-49a8-83c5-b7635a...

Thanks

Hardesh