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sutekhtheflow
Helper II
Helper II

Trying to change the connectors but getting 'Some of the connections are not athorized yet'.

Hi 


I've inherited a Flow which is shared with me. The Flow has fallen over because the person who built it used their own account as a connector. The Flow was shared with me, so I'm an Owner. I try and replace the account with a service account or my own just to get it back up and running, but I keep getting the same message below. Help! 

Flowerror.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
sutekhtheflow
Helper II
Helper II

Thanks for your help @schwibach 

 

After talking to a MS Tech we found a solution. When I was logged into the service user account I saved the Flow as a copy and changed all the connectors the service user connectors fine. Detailing this for anyone else who gets this issue!

View solution in original post

12 REPLIES 12
schwibach
Super User
Super User

In the top right, you can click edit next to the connections.

 

There, delete all the connections, open the flow and set the new connections.

schwibach_0-1667244282573.png

 

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Please mark topics as solved if they are and give kudos to make people happy 🙂
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sutekhtheflow
Helper II
Helper II

Hi @schwibach  thanks. I'm still getting the same error after what you suggested:

Flowerror2.PNG

 

I'm trying to add the connectors in the Flow actions as I've done previously and having no luck. Any suggestions?

schwibach
Super User
Super User

Can you show us the entire flow?

Have you clicked the ellipsis (three dots) next to the flow actions and set the correct connections there?

__________________________________
Please mark topics as solved if they are and give kudos to make people happy 🙂
Always interested to hear about solutions/problems in the education sector.

Hi @schwibach 

 

Yes, clicked the three dots and added the new connections that I've added, fine. It's only when I try and save that I get the error message. 

Here are the Flow actions:

Flowerror3.PNG

sutekhtheflow
Helper II
Helper II

Connections2.PNG

schwibach
Super User
Super User

Do you "own" the MS Forms form?

I notice it doesn't resolve the Form ID to the form name.

To me that seems to be the issue.

 

If you have access to the credentials of the account that created the form, you'll have to use those, if not, you'll have to duplicate the form with your account and reference that in the flow (and give the new link to users)

__________________________________
Please mark topics as solved if they are and give kudos to make people happy 🙂
Always interested to hear about solutions/problems in the education sector.

Click the three dots next to the action. At the very bottom you'll be able to make new connections. That should solve the issue for the SharePoint action, but may not work for forms (because you may not have authorization to use it).

__________________________________
Please mark topics as solved if they are and give kudos to make people happy 🙂
Always interested to hear about solutions/problems in the education sector.

Hi @schwibach no I don't own the Form, so that's the issue? The form owner has left the organization and I've deleted their connectors from the Flow. Could I get their account reactivated and re-add their connectors?

 

schwibach
Super User
Super User

yes... you cannot use a form that you don't own.

 

Just imagine you could get all the answers from a form, just because you know the form_id.

__________________________________
Please mark topics as solved if they are and give kudos to make people happy 🙂
Always interested to hear about solutions/problems in the education sector.
sutekhtheflow
Helper II
Helper II

Okay, thanks @schwibach if I was made owner of that form would it possibly resolve the issue?

 

schwibach
Super User
Super User

You can move the form into a group that you are a member of.

Then you'll have access to the results.  But the current owner will need to do that.

By the way, when his account is deleted, the form will also be deleted.

__________________________________
Please mark topics as solved if they are and give kudos to make people happy 🙂
Always interested to hear about solutions/problems in the education sector.
sutekhtheflow
Helper II
Helper II

Thanks for your help @schwibach 

 

After talking to a MS Tech we found a solution. When I was logged into the service user account I saved the Flow as a copy and changed all the connectors the service user connectors fine. Detailing this for anyone else who gets this issue!

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