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Anonymous
Not applicable

Vacation request flow - approval email not working

I created a Form for staff members to request vacation days.

 

I then created a Flow that notifies me when someone requests vacation, and allows me to approve or deny each request using the Flow.

 

However, when I approve/deny each request, the person requesting the vacation does not get an email telling them whether it has been approved or not. Instead I get a message saying my Flow has failed. 

 

The 'To' field of the approved/rejected email is 'Responder's email' but I don't have an email field within the Form. Could that be why it isn't working?

 

 

5 REPLIES 5
efialttes
Super User
Super User

Hi!

Can you share a screeshot from your current Flow design? Please remember to expand the action blocks first so we can see their inputs settings

Can you also share the error message?

Thanx!



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Anonymous
Not applicable

Here are the screenshots. 

Screenshot 2020-09-24 at 11.36.42.png

Screenshot 2020-09-24 at 11.36.23.png

 

Screenshot 2020-09-24 at 11.36.30.png

@Anonymous

From your screenshot I can see the Yes branch different that the No, can you expand both and explain why you are using different actions for sending email I believe in all cases you want the responder to receive a notification, is this correct? 

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Blog: here

Hi!

 

Now, just guessing... does your flow always take the 'false' branch, I mean, you always receive a notification email from 'Send an email' action block no matter you accept of reject the Approval? If so, I would try by replacing 'Response' dynamic content from your Condition action block and using 'Outcome' dynamic content instead.

 

Hope this helps

 



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Anonymous
Not applicable

Yes I want them to receive an email whether their requested is Approved (yes) or Rejected (no). Do you know how I would set that up? I don't want the Nos to be added to a list.

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