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Frequent Visitor

Zendesk 'Get Items' not returning all of the values

Hello, 

I am using the Zendesk connector to try to pull all of my Users from Zendesk. I am using the 'Get Items' & selecting Users. The problem I am encountering is that the action is only pulling 52 users each time & not the full amount of users from Zendesk. 

I read that the limit is 1000 & the amount of users I am trying to pull is under that by a lot. 

I am not getting any sort of errors or status codes. Just not getting all of the needed information. 

2 ACCEPTED SOLUTIONS

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Community Support
Community Support

Re: Zendesk 'Get Items' not returning all of the values

Hi @jonathancavey,

 

I am afraid there is no way could break the limitation of items number in Power Automate, because it is a limitation from the Zendesk API.

 

Here's is a doc about the limitation, you could found more info about it:

https://develop.zendesk.com/hc/en-us/articles/360022563994--BREAKING-New-Search-API-Result-Limits

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

Highlighted
Frequent Visitor

Re: Zendesk 'Get Items' not returning all of the values

I solved by repeating the flow many times over. not a perfect solution but a do able work around. 

View solution in original post

2 REPLIES 2
Highlighted
Community Support
Community Support

Re: Zendesk 'Get Items' not returning all of the values

Hi @jonathancavey,

 

I am afraid there is no way could break the limitation of items number in Power Automate, because it is a limitation from the Zendesk API.

 

Here's is a doc about the limitation, you could found more info about it:

https://develop.zendesk.com/hc/en-us/articles/360022563994--BREAKING-New-Search-API-Result-Limits

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

Highlighted
Frequent Visitor

Re: Zendesk 'Get Items' not returning all of the values

I solved by repeating the flow many times over. not a perfect solution but a do able work around. 

View solution in original post

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