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jonathancavey
Helper I
Helper I

Zendesk 'Get Items' not returning all of the values

Hello, 

I am using the Zendesk connector to try to pull all of my Users from Zendesk. I am using the 'Get Items' & selecting Users. The problem I am encountering is that the action is only pulling 52 users each time & not the full amount of users from Zendesk. 

I read that the limit is 1000 & the amount of users I am trying to pull is under that by a lot. 

I am not getting any sort of errors or status codes. Just not getting all of the needed information. 

2 ACCEPTED SOLUTIONS

Accepted Solutions
v-litu-msft
Community Support
Community Support

Hi @jonathancavey,

 

I am afraid there is no way could break the limitation of items number in Power Automate, because it is a limitation from the Zendesk API.

 

Here's is a doc about the limitation, you could found more info about it:

https://develop.zendesk.com/hc/en-us/articles/360022563994--BREAKING-New-Search-API-Result-Limits

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

I solved by repeating the flow many times over. not a perfect solution but a do able work around. 

View solution in original post

2 REPLIES 2
v-litu-msft
Community Support
Community Support

Hi @jonathancavey,

 

I am afraid there is no way could break the limitation of items number in Power Automate, because it is a limitation from the Zendesk API.

 

Here's is a doc about the limitation, you could found more info about it:

https://develop.zendesk.com/hc/en-us/articles/360022563994--BREAKING-New-Search-API-Result-Limits

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

I solved by repeating the flow many times over. not a perfect solution but a do able work around. 

View solution in original post

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