cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
radhe
Advocate III
Advocate III

always gets sent from my accout in too

I am facing issue in flow.

 

Everytime someone create a new list item an email is automaticaly sent. My issue is that the email nomatter who creates a new list item always gets sent from my account.

 

How do i change that. I want the email to come from the person who is creating a new list item.

 

Please help.

5 REPLIES 5
ScottShearer
Super User
Super User

@radhe:

 

The email shows as coming from you because your account is being used with the send email action.  The only way to have the email come from the person who updated the list item would be for everyone to have a Flow that uses their own account for the send email action - obviously not practical.

 

As an alternative, consider sending the email from a shared mailbox using the "Send an email from a shared mailbox" action.  At least it won't show as being form you.

 

If this answers your question, please mark you post as Solved.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
RobElliott
Super User
Super User

Further to what @ScottShearer has said, if you select the "Send an email notification" (it's a green envelope) the email will be sent from "Microsoft PowerApps and Flow" and not from your account.

@RobElliott:

 

You are correct about the "From" address when using Send an Email notification.  However, the email can only be sent to the individual whose account was used to log into Flow.  In other words, the emails will come only to you.

 

Scott

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

@ScottShearer hmm I'm not sure about that, the emails go to my users quite happily, but I will test/check again.

 

Rob

@RobElliott:

 

My error - you did say "the green envelope".  I assumed you meant the standard notification - the red bell.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

Helpful resources

Announcements
MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Power automate tips 768x460 v2.png

Restore a Deleted Flow

Did you know that you could restore a deleted flow? Check out this helpful article.

Microsoft Build 768x460.png

Microsoft Build is May 24-26. Have you registered yet?

Come together to explore latest innovations in code and application development—and gain insights from experts from around the world.

May UG Leader Call Carousel 768x460.png

What difference can a User Group make for you?

At the monthly call, connect with other leaders and find out how community makes your experience even better.

Users online (2,370)