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ichbinbunny
Level: Powered On

approval request can't be assigned

Error code: Encountered internal server error from the XRM API. The tracking Id is '8a85bfb1-315c-48f6-a77c-f26a2e7fa02e'.

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ichbinbunny
Level: Powered On

Re: approval request can't be assigned

I tested on my end and found out re-assign function only not working for contractors!

View solution in original post

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Dual Super User
Dual Super User

Re: approval request can't be assigned

@ichbinbunny 

Not sure if your scenario is the same as the one described here 

A similar problem was reported july 2019, you can check it here 

Another post, from dec 2018, here

There is even an idea submitted to help Flownats track this kind of issues 

Hope this helps





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ichbinbunny
Level: Powered On

Re: approval request can't be assigned

There was a bug when last time the same problem happened. The approver can approve the request but the request can't be re-assigned.

Highlighted
ichbinbunny
Level: Powered On

Re: approval request can't be assigned

I tested on my end and found out re-assign function only not working for contractors!

View solution in original post

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