Error code: Encountered internal server error from the XRM API. The tracking Id is '8a85bfb1-315c-48f6-a77c-f26a2e7fa02e'.
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I tested on my end and found out re-assign function only not working for contractors!
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Not sure if your scenario is the same as the one described here
A similar problem was reported july 2019, you can check it here
Another post, from dec 2018, here
There is even an idea submitted to help Flownats track this kind of issues
Hope this helps
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There was a bug when last time the same problem happened. The approver can approve the request but the request can't be re-assigned.
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