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Frequent Visitor

how to capture the email address of the person who pressed the option button (in the email with options)

Hi everyone, i have a problem and i wish to capture the email address.

 

the design is such a way:

 

lets say, 

James send an email with options (Yes, No) to Alice and William.

only Alice, William or James press this option buttons.

 

May I know how can i capture who are the person pressed the buttons.

capture the email address.....

 

thank you

 

3 REPLIES 3
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Dual Super User III
Dual Super User III

Re: how to capture the email address of the person who pressed the option button (in the email with options)

Hi
I tried to do the same didn't found the way, so... either you use the Approvals connector (which doesnt support approvers outside your organization), or...opt to send N 'send email with options', one per target person... please note this last approach has some cons.

If you are interested in this last approach please let us know


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Highlighted
Frequent Visitor

Re: how to capture the email address of the person who pressed the option button (in the email with options)

@efialttes 

how you do it?

what are the cons.

thank you

Highlighted
Dual Super User III
Dual Super User III

Re: how to capture the email address of the person who pressed the option button (in the email with options)

Hi!

Sending one 'Email with options' per target user have as main con that if more than one, they can select different values at different moments. So you can just get the first response and discard the others received, but...

 

The way to proceed is described in this thread

https://powerusers.microsoft.com/t5/I-Found-A-Bug/Apply-for-each-Parallel-for-approvals/td-p/56881

Please note the initial scenario they discuss seemed not to be working as of 2018, not sure if it will be available nowadays.

Assuming it is now available, the way to proceed is by storing the answer status -pending- and the approver email in a external repository (for example a Sharepoint list), storing all target email addresses in an array, then add an Apply to Each whose input is that same array, and activate concurrence.

Inside the Apply to Each add a Send Email with options, wait for a response. Once received, verify if answer status is still -pending-. On the true branch  update status to -answered- store approver email and (optionally) send a notification to the rest of the target emails. On the false branch (optionally) send a notification to that email to explain a previous response was collected.

 

IN case it is not yet available, one of the answers in the thread explains also a workaround, that is no to implement the 'Send email with options in this same flow' but in another one.

Hope this helps



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