I have a problem with my flow. It is used in production since a few month and today suddenly process of sending email with options to one person takes 20hours. There was also two flows, where this operation takes 1 hour.
Never had it lasted that long for this several months.
I am using per user-plan and flow is triggered 10-60 times per month. Only this one operation takes 20 hours, the rest of the flow looks fine. Is it a temporary failure of flows or a bigger problem?
I would interpret the data differently. Since it's a send an email with options, the 20h is the time that the person took to choose one of the options. You can even see in your screenshot that the person selected. "Accepted." The time will vary since it's depending on the person pressing the option on the email, hence the time difference.
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
It make sense to me, sorry. I was comparing this with earlier flows, where the time of responses was really short.
But my problem is not solved, because users complained to me today that they trigger a flow and they receive this e-mail after more than one hour (in cases where time of this block is 1h). There was no others problem with outlook this time and it's disturbing that one simple operation lasts so long. I am just looking for the cause of this problem.
Hi @Alicja ,
The Send an email with options action always works well on my side and don't have the issue that you mentioned.
Maybe it is the temporary issue, if the issue still exists, I suggest that you could contact Microsoft for any help.
Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Check out new user group experience and if you are a leader please create your group
See the latest Power Automate innovations, updates, and demos from the Microsoft Business Applications Launch Event.
Many congratulations to the Season 1 2021 Flownaut Crew!
ISV Studio is the go-to Power Platform destination for ISV’s to monitor & manage applications post-AppSource publish.