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Pion_G
Helper I
Helper I

simple condition fails (sometimes) with "no inputs"

Hello,
I've a simple flow, triggered by "When a new email arrives (V3)" condition, in a specific folder.

2nd step is a condition , combination of:

  • "subject contains"
  • "subject does not contains"
  • "body doesn't not contains"

That flow used to run (several times per day) without any issue until few days ago.

Recently it just stopped triggering. I've solved it by performing an "edit"/"test"/"save" sequence.

Unfortunately, since then, from time to time  (not often but already occurred several times) the flow fails (status: "cancelled") with that error:

Pion_G_0-1628497085691.png

I have absolutely no idea how to fix this

 

14 REPLIES 14
v-jefferni
Community Support
Community Support

Hi @Pion_G ,

 

Please try and remove the trigger then re-add one, fill the trigger bodies into your flow, test and save it again.

 

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.


@v-jefferni wrote:

Please try and remove the trigger then re-add one, fill the trigger bodies into your flow, test and save it again.

 


I've done it.
Then, using the "run history" I've resubmitted the failed run.
Same error ("no inputs")

Pion_G
Helper I
Helper I

Starting from the run log, I've downloaded inputs of of a successful run and of a failed one 

Pion_G_1-1628501795072.png

both looks similar, none is empty.

Pion_G
Helper I
Helper I

@v-jefferni 

its getting  worse 
Most of my flows matching trigger condition are failing.

Pion_G
Helper I
Helper I

Its becoming systematic now:

Pion_G_0-1628660821485.png

what can I do?

v-jefferni
Community Support
Community Support

Hi @Pion_G .

 

Have your tried to delete and recreate the connection?

vjefferni_0-1628661933667.png

 

If the issue persist, please consider raise a ticket on the support page:

https://admin.powerplatform.microsoft.com/support?newTicket&product=Flow

 

Hope this helps.

 

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.


@v-jefferni wrote:

Hi @Pion_G .

 

Have your tried to delete and recreate the connection?

https://admin.powerplatform.microsoft.com/support?newTicket&product=Flow

 

 

 

.


I don't have "connections" items in the UI but  "connectors":

Pion_G_0-1628664762936.png

and it's content is different (its not my used connections but availables connectors)

Pion_G
Helper I
Helper I

Ok I've managed to delete the existing connexion, edit the flow to set up a new one (same credentials )
Testing the flow with a previous run fails identically.
I'm going to wait a little bit for a "normal" trigger

Pion_G
Helper I
Helper I

And now the flow don't even trigger anymore!
😟

Pion_G
Helper I
Helper I

I've deleted the "condition" et rewritten from scratch
And I still get "No Inputs" error from the condition

 

Pion_G_0-1628681637628.png

 

Pion_G
Helper I
Helper I

Since the issue is in the "condition" step, the problem is not related to the Outlook connector
I've even used intermediate variables to make the condition based only on those variables, not the email trigger dynamic data.


@v-jefferni wrote:

If the issue persist, please consider raise a ticket on the support page:

https://admin.powerplatform.microsoft.com/support?newTicket&product=Flow

 


I"m unable to locate any "open/create/submit ticket" button on that page
It just show a blank page with "Welcome to the Power Platform support portal" text inside.

Pion_G_0-1628683766458.png

 

the "feedback" button opens a customer feedback survey.

Pion_G
Helper I
Helper I

After more testing, it seem that the "no inputs" show up is when the condition do not match.
When it matches, raw input is:

{
    "expressionResult"true
}


logically, I thought that when it doesn't, it should have been

{
    "expressionResult": false
}

but this it not the case apparently! Inputs are null!

Very misleading.

So, there may be changes in the subjects of the mails I'm filtering which could explain what I'l seeing


Hi

What did you do here? I think I am having same issue where expecting False (to lead down No path) but giving No Inputs... Yes very misleading if this is the case.

 

How did you get a false if doesn't match?

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