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Hroberts
Level: Powered On

On-Premises Gateway Install issues

When opening the on-premises data gateway installation the installer gets stuck on 'Please wait' but does not start the installation. Does anybody know why this would be?

 

 

2 REPLIES 2
Community Support Team
Community Support Team

Re: On-Premises Gateway Install issues

Hi @Hroberts,

 

Please first make sure the device meet the install requirements:

install and configure an on-premises data gateway

 

It it all meets, then please follow the troubleshooting guide to troubleshoot:

Troubleshooting the on-oremises data gateway

Search for Installation.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
TawfiqDada
Level: Power Up

Re: On-Premises Gateway Install issues

Hi

 

Please be informed you that i am tring to install On-Premises Data Gateway but i stop in below attched steps after i click sign in its give me blank screen as per below attached

 

Please need you support

 

Thank you