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User Group Code of Conduct

Microsoft is dedicated to empowering every person and every organization on the planet to achieve more. User groups are supported by Microsoft, led by the community.

Acceptance of Terms
These terms and conditions (“T&Cs”) are a legal agreement between you, as the group leader (“you” or “your”) of the specific group (the “Group”) that you are applying to participate in the Microsoft Dynamics 365 and Power Platform user group program, and Microsoft (“Microsoft”, “we”, “our” or “us”).

By participating in the Microsoft Dynamics 365 and Power Platform user group program (the “Program”), you agree to be bound by these T&Cs, represent that you are 18 years or older, and have authority to bind the Group. If you do not accept these T&Cs, then you will not be allowed to participate in the Program.

Microsoft reserves the right to update these T&Cs at any time without notice to you. The most current version of the T&Cs can be reviewed by clicking on the T&Cs link.

Description of Program
The Program connects technical user groups from across the globe and all backgrounds with resources and tools to expand their knowledge of Microsoft technologies like Dynamics 365 and Power Platform.

Program Benefits
Your participation in the Program may provide you with access to certain benefits, such as early access to technical content, a channel to communicate directly with Microsoft team members, and monthly program updates (collectively, the “Benefits”).

Some of the Benefits will require you to use your Microsoft or community account. The benefits are for use by the group as a whole, and you may only share the benefits with members of the Group. You may not otherwise transfer, sell, share, sub-license, assign, or lend the benefits, unless expressly indicated by Microsoft. Your access to and use of the benefits are subject to the terms of these T&Cs and any separate license terms that accompany them, or that you are required to accept prior to accessing a benefit. You must be a current, active member of the Dynamics 365, Power Platform Community, and Program to access the benefits.

Privacy & Communications Policies
Your participation in the Program is subject to Microsoft’s privacy statement, which is located at

Throughout the duration of your participation in the Program, you may receive periodic communications from Microsoft. By participating in the program, (i) you consent to communications from Microsoft regarding your participation in the program; (ii) you agree to make best efforts to respond promptly to communications from Microsoft that require your response; and (iii) you consent to Microsoft providing you with additional information about the program and other Microsoft products or services. To request a copy or removal of the personal data that Microsoft has collected as part of your participation in the program, email (requests submitted only apply to data related to the program). Removal of personal data could result in your groups’ removal from the program.

Participation in the program, at times, requires two-way communications. If Microsoft, at its sole discretion, believes that you are not making best efforts to respond to communications from Microsoft that require your response, then Microsoft may remove you and the group from the program.

If you would like to stop receiving communications from Microsoft, you may do so by electing to leave the program at any time.

Program Participation Requirements
Throughout the duration of the group’s participation in the program, the group will:
Have a group leader who has accepted these T&Cs. We highly suggest a co-leader as a best practice, but it is not required.
Not charge other members a fee to attend group meetings, except in cases in which the venue and/or hosting costs (e.g., food and beverages) are passed through to members.

Maintain a regular meeting cadence for example, having meetings at least six times or equivalent per year that relate to or cover the user groups designated products or services. We will also support focus areas or study groups that have a specific time frame as requested.

Anyone can apply to be a User Group Leader; all user groups will be reviewed for approval by our user group coordinators. User Group Leaders that submit a group that shares the same user group name or city/region upon submission will be alerted that there is a group already in existence in that same city. These submissions will be reviewed by our user group advisory board as well to uphold consistency and historical precedence in user group leadership. By signing up as a user group leader on the community you also agree to the user group leader code of conduct:


Comply with Program’s Code of Conduct.

Adhere to Microsoft’s Trademark and Brand guidelines, when using any Microsoft trademarks or referring to Microsoft’s software, products, or services (see

No Solicitation Guidelines
To create an environment that is free from unwanted solicitation, we ask all participants to agree to the following guidelines:

• Refrain from soliciting or marketing their services or products or affiliated third-party vendors to members of the user group(s). This includes, but is not limited to, email, phone calls, direct mail, social media, online forums, special interest groups, local user group meetings, and other user group events.

• We ask all participants to share their deep knowledge of the product and their thought leadership. Contributions should be free of promotional messages (including, but not limited to, promotion of Partner products, services, training, and events), and sales activities are strictly prohibited. This includes messages posted to the discussion boards and messages sent directly to an individual.

• Participants' contributions should be unbiased and free of any conflict of interest. As such, please refrain from making comments about affiliates or competitors’ products, services, or other offerings.


Prohibited Uses

You or the Group will not use the program:
1. To try to gain unauthorized access to or disrupt any Microsoft or third-party service, device, data, account, or network.
2. To financially enrich yourself, any member of the Group, or any third party.
3. In a way prohibited by law, regulation, governmental order, or decree.


Group Removal from the Program
Failure to meet any of the Program requirements throughout the duration of the Group’s participation may result in the Group’s removal from the Program. We may also remove the Group or suspend the Group’s participation in the Program at any time if we suspect that the Group has violated any of these T&Cs. Unless Microsoft believes an immediate suspension is required, Microsoft will provide you reasonable notice before removing the Group from the Program.

Leaving the Program
You may choose to remove the Group from the Program at any time by referencing the information on this page. If the Group leaves the Program, it will no longer receive related communications from Microsoft and no longer have access to Benefits.

Leadership Change
You may stop being the group leader or may make leadership changes at any time you must identify a replacement and fill out our community support form here: for Power Platform & D365 related user groups. When you complete the support form, you can choose to either remain a member of the group, or be removed.  

Program Termination or Suspension
We may suspend or terminate the program at any time at our sole discretion. We will give you notice before we suspend or terminate the program, except in cases in which we reasonably believe we need to suspend or terminate the Program immediately.

Providing Feedback
If you or the group gives feedback about any Microsoft software, products, services or documentation, you give to Microsoft, without charge, the right to use, share and commercialize your or the group’s feedback in any way and for any purpose. You or the group will not give feedback that is subject to a license that requires Microsoft to license its software, products, services, or documentation to third parties because Microsoft includes your or the group’s feedback in them. These rights survive the T&Cs.

Waiver and Severability
The failure of Microsoft to exercise or enforce any rights or provisions in these T&Cs will not constitute a waiver of such right or provision. If any part or provision of these T&Cs is found to be unenforceable, such part or provision may be modified to make the T&Cs as modified legal and enforceable. The balance of the T&Cs will not be affected.

Relationship with Microsoft
You acknowledge that your participation in the Program does not create a partnership, agency or employer-employee relationship with Microsoft or any of its suppliers. Neither you nor the Group will make any statements on behalf of Microsoft or its suppliers about Microsoft or its suppliers, or any of Microsoft’s or its suppliers’ products or services.

Website Terms of Use
The Website Terms of Use apply to your use of the Program website including any help topics, white papers, data sheets and FAQs that are made available as part of the Program. For more details refer to

Version history
Revision #:
5 of 5
Last update:
‎01-29-2024 12:14 AM
Updated by: