During this video, we will talk about Power Virtual Agents (PVA) bot template for Employee FAQ. The Employee FAQ bot template is built with Power Virtual Agents that comes with a built-in capability to log an employee’s escalation request, notify a human expert, and allow them to quickly respond to the employee - all within Microsoft Teams. It also obtains employee feedback so you can make improvements to the bot over time. Being built on top of Power Virtual Agents, it can be easily customized and extended to suit your needs with no developer and data science background required.
Using this OOTB template, any low code developer can build a rich, powerful bot by just installing the template in Dataverse for Teams environment. During this entire session, I have explained step by step guide for the installation of the PVA bot template. I have also explained the detailed functionality of the OOTB Employee FAQ Bot. So, stay tuned throughout the entire video!
During this video, below are takeaways!
1. Emploee FAQ Chatbot template in PVA
2. How to install PVA Employee FAQ Bot Template?
3. Employee FAQ PVA Template
4. Readymade Bot Template for Employee FAQ
5. Employee FAQ Chatbot in 30 Minutes
6. Purpose of FAQ Bot Template in PVA
Chapters:
00:00 Start
01:12 Session Agenda
01:52 End Outcome for Employee FAQ Chatbot Template
04:46 Leave Review
05:27 Manage Auditing using Power Apps
07:03 Download Employee FAQ Chatbot Template
08:50 Import Employee FAQ Package
09:18 Prepare Dataverse for Teams Environment
10:47 Import Employee FAQ Chatbot Template Package
11:20 Create Connection Reference
12:45 Make Update in Power Automate Flow
13:56 Make Update in Request Flow
14:27 Add and Publish Power Apps To Teams
15:46 Publish Power Virtual Agents Chatbot
17:32 Add PVA Chatbot in Teams Navigation
18:38 Test Chatbot
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GITHUB URL - DOWNLOAD PVA FAQ Chatbot
https://aka.ms/PVAEmployeeFAQ?WT.mc_id=DX-MVP-5004429
Reference
https://powervirtualagents.microsoft.com/en-us/blog/pva-employee-faq-bot-template/?WT.mc_id=DX-MVP-5...
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