Level: Powered On
Passion for envisioning innovative and transformative digital solutions. Skilled in the art of taking abstract ideas, pain points and challenges and successfully designing digital solutions that focus on producing quantifiable results.
Donna is a Microsoft Certified Professional (MCP), Microsoft Certified Trainer (MCT) and has received the Microsoft Business Applications MVP award annually since 2009. She has been working with Dynamics 365 applications beginning with CRM version 1.2. She collaborates with all levels of an organization to develop, deliver and support flexible, scalable solutions that simultaneously address short-term business requirements and long-term strategic growth objectives.
Donna's skill-set spans the entire customer engagement timeline from pre-sales through solution design / architecture, deployment, training and support. She also spends a significant portion of her time in the various online communities responding to questions from peers and end users helping them overcome challenges and more fully leveraging the application.
In her spare time, Donna enjoys spending time with family and friends and has a passion for green technology, community and sustainable living practices.