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geofbirchall
New Member

PVA Bot not responding in Teams

I created a bot and pointed it to a sharepoint site for generative content. It tests okay, no problems, no errors. I published the bot to teams. When I add it in teams it does not respond to any input and returns no answers, not even the rephrase prompt. Any idea where to start looking?

27 REPLIES 27
jhenri23
New Member

same cant get it to work on either version

ValentinoMW
Advocate I
Advocate I

Hello, same problem here.

I've found this solution, the thing is that I can't contact Microsoft Support. Maybe you can, here is how you can contact them

My problem is that I don't have the Support tab in my Power Platform page.

anooptvarughese
Frequent Visitor

I have the same problem, the bot is providing answers from my SharePoint documents when I am testing from Copilot Studio, and when I add it on Teams  No response.

@anooptvarughese,

 

There are couple of things you need to do.

 

Enable authentication

https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-end-user-authentication

This is necessary so that Teams user can authenticate. While adding scope also add the following. This is not mentioned anywhere except in one of the community's answer by an expert.

https://powerusers.microsoft.com/t5/Publish-Channel-Management/Integration-problem-between-SharePoin...

Files.Read.All

Sites.Read.All

Make sure you also add the scope back to the copilot's manual authentication. See screenshots below.

 

ahmadpirani_0-1705990683485.png

ahmadpirani_1-1705990757036.png

 

 

 

 

 

Configure SSO for Teams

https://learn.microsoft.com/en-us/microsoft-copilot-studio/configure-sso-teams

Some would say you don't have to, but I found that doing this was needed.

 

 

 

Greg14
Regular Visitor

This is very close, I believe the root problem is people (me too) published using Teams and Power Apps and that blocks Sharepoint.  I have not tried, but I believe configuring Manual (for custom website), will be required to get it to pull the Sharepoint data into Teams.  See this for configuration documentation https://learn.microsoft.com/en-us/microsoft-copilot-studio/configuration-end-user-authentication#onl...

That is correct. See the steps I mentioned previously. I hope that helps.

@ahmadpirani thank you ,this solution worked for me.Appreciate your help.

Umianta
Helper V
Helper V

Take a look at the following video, which provides a comprehensive guide on integrating SharePoint with Generative Answer:

https://www.youtube.com/watch?v=rw4IwR68Wc0&ab_channel=DewainRobinson

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