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Jana1
Frequent Visitor

Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

Hello everybody!

 

I have a PVA bot for teams that has been released for some time and runs well.

I periodically look at the sessions to improve the bot even more. In doing so, I found a session with the error message "Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030". Unfortunately, nothing is written in the session before, so I don't know when and to whom this problem was displayed.


In the list of error codes I did not discover the error 2030, could someone please explain me what this error means?

 

Thanks a lot already for the help,
Jana

2 ACCEPTED SOLUTIONS

Accepted Solutions
nesrivastava
Copilot Studio
Copilot Studio

hi @Jana1 , does your bot has Power Automate? If yes, check your flow. 2030 -- happens when the flow execution failed.  Please check the flow run history, find the failed run, and see what's causing the problem. 

View solution in original post

Anonymous
Not applicable

@nesrivastava confirming for me it was a PA flow issue which has now resolved error 2030

View solution in original post

10 REPLIES 10
nesrivastava
Copilot Studio
Copilot Studio

hi @Jana1 , does your bot has Power Automate? If yes, check your flow. 2030 -- happens when the flow execution failed.  Please check the flow run history, find the failed run, and see what's causing the problem. 

Anonymous
Not applicable

@nesrivastava confirming for me it was a PA flow issue which has now resolved error 2030

I'm glad the issue is resolved and thank you for the update. @Anonymous!

AlexXks
Frequent Visitor

Not related to Flow, error appears on any topic after user input as `User's entire response`:

Env: Ms Teams. Error appears not for all users.  

nesrivastava
Copilot Studio
Copilot Studio

@AlexXks, are you also getting the same error? can you please share more details. 

Anonymous
Not applicable

Mine was a flow issue - all I had to do was re-authenticate myself on Power Automate and the bot worked fine right after that.

question-users-entire-response.png

Inside the request is used `Ask a question` and waiting for response type of string `User's entire response`
When I enter a response - immediately appear this error.

Environment: Ms Teams, and error appears only on one account, appears last 2 days,

trying End all topics, End conversation in Topic - doesn't help, 

same scenario on another account works fine.

In this case flow isn't used and topic fails just from input response on a question,

different topics but similar is response of type `Users entire response` 

are you getting the same error code: 2030? Can you please share your error message, Or raise a support ticket to troubleshoot your issue. 

@AlexXks 

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