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Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

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Posted on by Jana1

Hello everybody!

 

I have a PVA bot for teams that has been released for some time and runs well.

I periodically look at the sessions to improve the bot even more. In doing so, I found a session with the error message "Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030". Unfortunately, nothing is written in the session before, so I don't know when and to whom this problem was displayed.


In the list of error codes I did not discover the error 2030, could someone please explain me what this error means?

 

Thanks a lot already for the help,
Jana

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Administration
  • AlexXks Profile Picture
    AlexXks on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    There is no code - only error name:

    Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: InvalidDialogInterruption. Conversation ID: a:1Ssk5O......OWRfZqnK6T. Time (UTC): 2/12/2024

  • nesrivastava Profile Picture
    nesrivastava on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    are you getting the same error code: 2030? Can you please share your error message, Or raise a support ticket to troubleshoot your issue. 

    @AlexXks 

  • AlexXks Profile Picture
    AlexXks on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    In this case flow isn't used and topic fails just from input response on a question,

    different topics but similar is response of type `Users entire response` 

  • AlexXks Profile Picture
    AlexXks on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    question-users-entire-response.png

    Inside the request is used `Ask a question` and waiting for response type of string `User's entire response`
    When I enter a response - immediately appear this error.

    Environment: Ms Teams, and error appears only on one account, appears last 2 days,

    trying End all topics, End conversation in Topic - doesn't help, 

    same scenario on another account works fine.

  • Community Power Platform Member Profile Picture
    Community Power Pla... on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    Mine was a flow issue - all I had to do was re-authenticate myself on Power Automate and the bot worked fine right after that.

  • nesrivastava Profile Picture
    nesrivastava on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    @AlexXks, are you also getting the same error? can you please share more details. 

  • AlexXks Profile Picture
    AlexXks on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    Not related to Flow, error appears on any topic after user input as `User's entire response`:

    Env: Ms Teams. Error appears not for all users.  

  • nesrivastava Profile Picture
    nesrivastava on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    I'm glad the issue is resolved and thank you for the update. @Anonymous!

  • Verified answer
    Community Power Platform Member Profile Picture
    Community Power Pla... on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    @nesrivastava confirming for me it was a PA flow issue which has now resolved error 2030

  • Verified answer
    nesrivastava Profile Picture
    nesrivastava on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2030

    hi @Jana1 , does your bot has Power Automate? If yes, check your flow. 2030 -- happens when the flow execution failed.  Please check the flow run history, find the failed run, and see what's causing the problem. 

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