Data does not always display

[Anonymous]

Hello, whenever I run my app on the web, I'm able to see the (...), which lets me know the data is displayed and has refreshed, but when run the app on my phone, the data does not always display. Can someone help?

[Anonymous]

I just updated the app to the latest version. It displayed this message when the app opened:

Failed to load (my data source). An unknown error occured. My data source is a SharePoint Online list.

[v-yamao-msft]

Hi Lp939,

What is the version of your Phone? The first time you open the App on Phone, a message would be shown as “App wants to use these services+features” and you would be asked to click the Allow button, at there, which account do you use to sign in SharePoint?

My Phone version is iOS10. I create and save an App based on SharePoint Online list on PowerApps studio, then I open the App on my Phone, I can run and edit the App and I don’t get any error message and all the data can be displayed.

Here is an article about using PowerApps on Phones and Tablets, hope it can be a reference for you:
https://powerapps.microsoft.com/en-us/tutorials/run-app-client/

Best regards,
Mabel Mao

[Rfla]

Hi I see a similar issue when sharing the app, for me the creator it works fine, but other users are seeing the error described above by @Anonymous. The two connection I have is SP and O365users. The one failing is the O365Users connection. We have tried to delete the connections manually and recoonect at relauch. But still same issue. Any suggesting. PowerApp App on phone is up to date. iOS.

Any suggestions @v-yamao-msft

[Rfla]

Now working in the power app,  I also encountered the error while in edit mode.

This is the same error that a lot off my collegues se when I share the app. Is the Office365Users unstable?

[Rfla]

Now they get this: is this locally ? Or are there others with the same issue?

[hpkeong]

Hi

As shared before in other forum, on-and-off, some of my apps were having similar or other ERROR in red alert.

No idea why did they happen though it had been running smoothly beforehand.

Anyway, got to keep trying and hope after 1/Nov GA all are OK.

God Bless!

(Sometimes, even PG can;t really answer why!)