Deployed bot/connection from Azure Open AI is not visible in PVA

[James2024]

Hi,

I've created a bot in Azure Open AI studio chat/playground with indexed Azure blob files by AI search and have deployed to PVA(Copilot Studio). Based on Microsoft documentation the created Azure Open AI connection should be automatically deployed/visible in created PVA bot but in my case it's not there. Also tried to check powerapps connections but the Azure Open AI connection wasn't there. Appreciate any help here. 

- Should the Azure Open AI bot with indexed knowledge-base automatically be added to PVA?

- Can it be due to the region the PVA and the rest of Azure resources are (West Europe) not US? @HenryJammes or anyone that can help, appreciating your help in advance

[James2024]

@HenryJammes or anyone that can help, any update on this? Any help is appreciated 

[HenryJammes]

Hi @James2024 

I've kept track of a few gotchas in this thread: https://powerusers.microsoft.com/t5/General/Azure-OpenAI-on-your-data-deploying-to-a-different-envir...

Have you opened a support request for this?
https://learn.microsoft.com/en-us/power-platform/admin/get-help-support

The feature is still in preview, but this has worked for within the same tenant / region.

[citron-truc]

Hey !

You can now create generative ai copilots in any region (wouhou !) (https://microsoftcopilotstudio.microsoft.com/en-us/blog/microsoft-copilot-studio-expands-region-avai...)
If PowerApps connection don't appear, it could be a question of access control (no rights to create a connection, yada-yada...) Maybe have a look with your sysadmin ?

[Freddie_B]

@HenryJammes , you migh be ablt to helpme, 

I am trying as well to deploy my model into copilot studio, I can actually see the Azure OpenAI there, but I had to to it manually because when I deploy from Azure OpenAI it only gives me the option to create a new bot and doesn't deploy anything.

After adding the connection, when I click on the properties all the fileds are empty. Any idea on what I could be doing wrong?

[citron-truc]

Good morning,

I hope you are doing well. When you click on "deploy in copilot studio", a "connection" object is created between powerapps and azure openai but it does not fill in the information (which is a bit annoying). It proposes to create a new bot but the connection is created for you whole environment (and also for existing bots). You can see it in https://make.powerapps.com/ in the connection field.

You have to manually give the name of your deployment in Azure OpenAI, the name of the index you want to interrogate and the name of the fields you want to be interrogated.
For the API version, the only compatible right now is 2023-06-01-preview I think.

Hope it helps

Have a lovely day.

[Freddie_B]

Hi @citron-truc , 

Thank you your quick reply. Yes I have added already manually, but is still not getting any data from it 🙄.

[citron-truc]

Could you try changing the API version to 2023-06-01-preview ?
The content data is the name of the content field from your index which you want to search from (most of the time, its something like "content").

[Freddie_B]

Hi @citron-truc,

I finally was able to created the model through Azure Open AI Studio, which accesses my SharePoint via an index. When using the model in the playground or the webchat app I created (Contoso), the responses are elaborate and correct.

However, when I add the model to Copilot Studio, the behavior is completely different. The responses seem more limited, and sometimes the information provided is very basic. Instead of generating an answer, as it does in the playground, it often responds with preset phrases from one of the default topics.

Will you have any idea why's that?

[citron-truc]

Good morning,

I hope you are doing well. Congratulations ! I've had quite a bit of trouble myself with "inferior" answers. In order to see where your problem might lie, I suggest you go in the "analytics" panel and try to see the route cause of the error (if the problem is "no document found", you can improve your search with vectorization. If you have answers but they are not very elaborate, using a more powerful model could help...
Currently, I see quite a few system errors and I have created a support ticket to microsoft.