Send email with document PDF - attachment is corrupted

[rmad]

Hi all,

i'm new user with Power Automate, in the last weeks i created some easy flow and i really appreciate the powerfull of the tool.

Now, i'm banging my head since 12 hours on a flow that produce PDF files from an excel database and Word Template (as mail merge) and send an email with the document produced in PDF.

The document PDF that i write on OneDrive is ok. The attachment is corrupted. 

I read all the topics about this problem and i change many times the configuration but i can't still solve my issue.

Please, help me to undestand what i'm wronging.

i attach some pictures of my flow. In the third one, the point the critical configuration.

Thank you very much for you help

[rmad · Accepted solution]

I solved!

the problem is a bug in the new version of Power Automate.

When i saved the flow after i set the CONTENT for the attachment, the setup was changed automatically into a function base64(body('Convert_file'))

The solution is to open the EDIT with the old version of Power Automate and this configuration is saved without changes. The PDF attachments are not corrupted any more.

[railgun0w0]

Thank you so much, switch classic mode worked

[l1l1l1l1ld]

Can you share the path and screenshots to get to the older version of Power Automate?

[RichardP]

First of all - THANK YOU!!!!!

This was driving me crazy!!!

The amount of things I've tried looking through community posts, watching emails, and for this all to be because of a simple interface bug - geez!!

Worked like a charm!!

I need to find a way to report this issue to Microsoft. It needs to be fixed. Who knows what other errors are caused by this new interface.

[RichardP]

I hope this still helps you.

While editing a flow, click on the 3 dots in the top right and press "switch to classic designer".

And that's it - problem solved!

See image below:

[DataSuportTeam]

I was with the same problem.

Problem solved switching to the old version.

[RamaSpeaks]

Hi rmad, thanks for your post / reply. It helped solving several hours of working on fixing this issue of Attachment get corrupted in Power Automate flow. Switching to classic view helped, worked excellently. Thanks a lot!

Seems Microsoft never changed in past more than three decades, in making its customers as testers for all their products by releasing it with no care for bugs. Not sure how such highly paid associates of Microsoft produce and deliver such low quality products with no accountability or even care of its customers. 

[mohamed_mahmoud]

you are brilliant! i thought something went wrong in my flow 

[simonscorpio]

Like others, I've been banging my head against a brick wall for 2 days trying to figure out why my attachment flow would not work. Switch off the new editor and presto, everything works first time. Hey MicroSoft how about actually telling people about this or - just a wild stab in the dark here from the inexperienced - actually fixing the problem. Ultimately, something that works is, in computing, more valuable than something that looks pretty!

[stov1a]

Help! I am using the classic editor and the file is still corrupt and can't be previewed from the email. However, the file created in SharePoint it totally fine.

[jameslu]

Firstly, thanks all the post and help me to figure out the issues.I would like to share my finding may help others.

There are 2 ways to solve this bug.

1. switch back from new designer to classical model, recreate the Send an email and fill data, it will be resolved perfectly.

2. in new designer, once you added the new item for attachment done, click right top T to switch to input entire array, and remove the damned double quote pair manually out from File content, it will work perfectly.

[stov1a]

Thanks for the response. Unfortunately, it did not work. I am using the classic editor. When i delete the quotations it just replaces them. The file attached is still not a PDF and can not be previewed.

[stov1a]

Here is what it looks like.

[lmeyer]

Hi all, I tried switching to classic and didn't work. It still is corrupt. I don't see Content Bytes either. What am I missing and/doing wrong to not see content bytes?

All the best,

Lori

[stov1a]

You can actually keep the quotations. Just add .pdf after the expression for the file name.

Check out my solution here. 

https://powerusers.microsoft.com/t5/Building-Flows/Need-help-Corrupt-PDF-attachment-and-Blank-List-I...

[AndresEugenio]

Just switched to the old version of the UI and now my pdf is generated OK (before that the pdf was displayed as a blank document although there was info inside, but not renderable), I'm amazed how come this insn't already fixed by MS. Wake up guys it's been 5 months since the posted solution !!!

[Jepoy18]

Thank you so much!!

Using the New Designer and removing the double quote on the File Content works like a charm for me! It resolved my issue for the past 2 days!

[SteveD5]

@jameslu - THANK YOU!! I wasted 2 nights on this problem and was starting to pull my hair out over it. 

I'm reposting the solution that worked for me in hopes more people see this. If you want to continue using the new designer:

1. Switch to details inputs

2. Remove the quotes around the FileContent

3. Save and Test