Hi,
I am a newbie to PVA. Basically, no experience with coding but i am happy to learn.
Scenario:
I wish to design an agent that is asking 5 questions to the user and get ratings for each of them. For example:
How is your mood today?
Options: Very Good, Good, Average, Bad
Now, I wish to analyze the answers of those 5 questions and give user an option to do an activity for psychological counselling. For example:
If the result of the 5 questions are 4 for - bad &1 for - average, I wish to provide the user an activity to do in form of a text with an accompanied video.
What's important for me?
1. To save user responses for each question asked and utilize those answers in real time to give options -
2. Let PVA takes some time to think before giving the user the activity, like wait function or splash screen like "Processing"....
3. the options that user gets must be horizontal in the chat window not vertical.
4. To have a full screen for the window so that seeing the video experience is better
5. Ensure the the whole video is finished before the agent provides next activity
6. Export all results in the excel
7. For my users to make it available across globe
Can some one please provide answers to above 7 points considering the scenario? A support video link/documentation on PVA would be great.
Thanks
S