cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
HenryJammes
Copilot Studio
Copilot Studio

Integrate a PVA chatbot with Azure OpenAI ChatGPT using the Chat Completion API format

OpenAI ChatGPT and GPT-4 models are both optimized for conversational interfaces. This means they accept input formatted as a conversation. The main benefit is retaining the conversation context (i.e. the history of past questions and answers), so that any new follow up question is made in the context of past interactions.

 

Example in ChatGPT, where the question "Who was it before?" only makes sense in the context of the previous questions and answers: 

HenryJammes_1-1683653156588.png

 

To replicate this behavior in Power Virtual Agents, you integrate with the Azure OpenAI Service APIs using a Power Automate cloud flow.

For each of the requests you make to Azure OpenAI, you need to retain the context of previous questions and answers. 

The Chat Completion API is a new dedicated API for interacting with the ChatGPT and GPT-4 models in conversational manner. 

Chat Completion is optimized and will lead to better results than the previous Chat Markup Language (ChatML) format.

 

The format allows you to set the system prompt (with instructions, rules, data, etc.) as well as a format for the following question and answers, between the bot and the user. It's formatted in JSON.

Below is an example of the above example conversation:

 

[
    {
        "role": "system",
        "content": "You are an AI assistant that helps people find information."
    },
    {
        "role": "user",
        "content": "Who was Microsoft CEO in 2020?"
    },
    {
        "role": "assistant",
        "content": "In 2020, the CEO of Microsoft was Satya Nadella. He has been the CEO of Microsoft since 2014."
    },
    {
        "role": "user",
        "content": "Who was it before?"
    },
    {
        "role": "assistant",
        "content": "Before Satya Nadella, Steve Ballmer was the CEO of Microsoft. He served as the CEO from 2000 to 2014, following Bill Gates who co-founded Microsoft and served as CEO for many years."
    }
]

 

You can learn more about Chat Completion API here:

How to work with the ChatGPT and GPT-4 models (preview) - Azure OpenAI Service | Microsoft Learn

 

You cannot keep an infinitely large history of past interactions. Each model has a token limit. 

You can learn more on how to remain the thoken limit here.

 

In the below example, I show how to integrate Power Virtual Agents with Azure OpenAI with Power Automate, and use the Chat Completion API to retain conversation context.

  • In the first post, I show how to do this using the Power Virtual Agents new unified authoring canvas.
  • In the second post, I show how to do this using the classic version of Power Virtual Agents (using Bot Framework Composer).

 

Important note:

 

Prerequisites for the below articles:

57 REPLIES 57

Hi Henry,Thank you very much for your suggestion. It has solved my current problem. and  very much look forward to reading more of your articles.

Thank you for this! The variable management in unified authoring canvas is much nicer to use than making the solution work with Bot Framework Composer.

 

I saw that Bot Framework has an HTTP request action. Is there any way to leverage this action with the unified authoring canvas solution? My team is concerned about being bottlenecked by queuing thousands of flow runs per hour if we deploy this organization-wide.


@benfrussell wrote:

Thank you for this! The variable management in unified authoring canvas is much nicer to use than making the solution work with Bot Framework Composer.

 

I saw that Bot Framework has an HTTP request action. Is there any way to leverage this action with the unified authoring canvas solution? My team is concerned about being bottlenecked by queuing thousands of flow runs per hour if we deploy this organization-wide.


Hi @benfrussell. I believe HTTP requests are a known gap with Bot Framework Composer that we're looking to address in upcoming updates. I don't have an ETA to share though.

Thanks for the quick feedback. So if I understand right, the only way to get an HTTP request out in the unified authoring canvas at the moment is to call a flow from PVA?


@benfrussell wrote:

Thanks for the quick feedback. So if I understand right, the only way to get an HTTP request out in the unified authoring canvas at the moment is to call a flow from PVA?


Absolutely @benfrussell 


@benfrussell wrote:

Thanks for the quick feedback. So if I understand right, the only way to get an HTTP request out in the unified authoring canvas at the moment is to call a flow from PVA?


Actually @benfrussell, a customer just pointed that to me that Copilot helped them in PVA to create an HTTP Request node!

 

HenryJammes_0-1685057416297.png

 

  actions:
    - kind: HttpRequestAction
      id: HttpRequestAction_HVT9kz
      method: GET
      url: https://www.bing.com
      variable: Topic.BingResponse

It doesn't seem to work - yet - but this is super exciting!

Hi @HenryJammes Here is my method in Classic PVA env. But I Cloud not find"Clear all variables"  , May be it's work in Preview version.

 Screenshot 2023-05-29 at 1.28.10 PM.png


@angerfire1213 wrote:

Hi @HenryJammes Here is my method in Classic PVA env. But I Cloud not find"Clear all variables"  , May be it's work in Preview version.

 Screenshot 2023-05-29 at 1.28.10 PM.png


That's correct @angerfire1213 - that option is only available in the unified authoring canvas.

In the classic version, you'd need to use a Bot Framework Composer dialog to reset the value of the variable to blank.

 

Henry

Great @HenryJammes  any sample for " use a Bot Framework Composer dialog to reset the value of the variable to blank."?


@angerfire1213 wrote:

Great @HenryJammes  any sample for " use a Bot Framework Composer dialog to reset the value of the variable to blank."?


I would probably use a Set a property node with this formula: ="" 

Like this:

 

HenryJammes_0-1685608367758.png

 

Helpful resources

Announcements

Take a short Community User Survey | Help us make your experience better!

To ensure that we are providing the best possible experience for Community members, we want to hear from you!    We value your feedback! As part of our commitment to enhancing your experience, we invite you to participate in a brief 15-question survey. Your insights will help us improve our services and better serve the community.   👉Community User Survey    Thank you for being an essential part of our community!    Power Platform Engagement Team

Tuesday Tip | How to Get Community Support

It's time for another Tuesday Tip, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.       This Week: All About Community Support Whether you're a seasoned community veteran or just getting started, you may need a bit of help from time to time! If you need to share feedback with the Community Engagement team about the community or are looking for ways we can assist you with user groups, events, or something else, Community Support is the place to start.   Community Support is part of every one of our communities, accessible to all our community members.   Within each community's Community Support page, you'll find three distinct areas, each with a different focus to help you when you need support from us most. Power Apps: https://powerusers.microsoft.com/t5/Community-Support/ct-p/pa_community_support Power Automate: https://powerusers.microsoft.com/t5/Community-Support/ct-p/mpa_community_support Power Pages: https://powerusers.microsoft.com/t5/Community-Support/ct-p/mpp_community_support Copilot Studio: https://powerusers.microsoft.com/t5/Community-Support/ct-p/pva_community-support   Community Support Form If you need more assistance, you can reach out to the Community Team via the Community support form. Choose the type of support you require and fill in the form accordingly. We will respond to you promptly.    Thank you for being an active part of our community. Your contributions make a difference!   Best Regards, The Community Management Team

Community Roundup: A Look Back at Our Last 10 Tuesday Tips

As we continue to grow and learn together, it's important to reflect on the valuable insights we've shared. For today's #TuesdayTip, we're excited to take a moment to look back at the last 10 tips we've shared in case you missed any or want to revisit them. Thanks for your incredible support for this series--we're so glad it was able to help so many of you navigate your community experience!   Getting Started in the Community An overview of everything you need to know about navigating the community on one page!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Ranks and YOU Have you ever wondered how your fellow community members ascend the ranks within our community? We explain everything about ranks and how to achieve points so you can climb up in the rankings! Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Powering Up Your Community Profile Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Blogs--A Great Place to Start There's so much you'll discover in the Community Blogs, and we hope you'll check them out today!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Unlocking Community Achievements and Earning Badges Across the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. Check out some details on Community badges--and find out more in the detailed link at the end of the article! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Blogging in the Community Interested in blogging? Everything you need to know on writing blogs in our four communities! Get started blogging across the Power Platform communities today! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Subscriptions & Notifications We don't want you to miss a thing in the community! Read all about how to subscribe to sections of our forums and how to setup your notifications! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Getting Started with Private Messages & Macros Do you want to enhance your communication in the Community and streamline your interactions? One of the best ways to do this is to ensure you are using Private Messaging--and the ever-handy macros that are available to you as a Community member! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Community User Groups Learn everything about being part of, starting, or leading a User Group in the Power Platform Community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Update Your Community Profile Today! Keep your community profile up to date which is essential for staying connected and engaged with the community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Thank you for being an integral part of our journey.   Here's to many more Tuesday Tips as we pave the way for a brighter, more connected future! As always, watch the News & Announcements for the next set of tips, coming soon!  

The Copilot Studio community is thrilled to share some exciting news!

We are embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools that our community advocates for.  We're proud to announce that the Copilot Studio community will pioneer this migration starting in May 2024. The move will mark the beginning of a new chapter, and we're eager for you to be a part of it. Following our lead, the rest of the Power Platform product sites will join us over the summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind, to connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport. To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages  

Calling all User Group Leaders and Super Users! Mark Your Calendars for the next Community Ambassador Call on May 9th!

This month's Community Ambassador call is on May 9th at 9a & 3p PDT. Please keep an eye out in your private messages and Teams channels for your invitation. There are lots of exciting updates coming to the Community, and we have some exclusive opportunities to share with you! As always, we'll also review regular updates for User Groups, Super Users, and share general information about what's going on in the Community.     Be sure to register & we hope to see all of you there!

April 2024 Community Newsletter

We're pleased to share the April Community Newsletter, where we highlight the latest news, product releases, upcoming events, and the amazing work of our outstanding Community members.   If you're new to the Community, please make sure to follow the latest News & Announcements and check out the Community on LinkedIn as well! It's the best way to stay up-to-date with all the news from across Microsoft Power Platform and beyond.    COMMUNITY HIGHLIGHTS   Check out the most active community members of the last month! These hardworking members are posting regularly, answering questions, kudos, and providing top solutions in their communities. We are so thankful for each of you--keep up the great work! If you hope to see your name here next month, follow these awesome community members to see what they do!   Power AppsPower AutomateCopilot StudioPower PagesWarrenBelzDeenujialexander2523ragavanrajanLaurensMManishSolankiMattJimisonLucas001AmikcapuanodanilostephenrobertOliverRodriguestimlAndrewJManikandanSFubarmmbr1606VishnuReddy1997theMacResolutionsVishalJhaveriVictorIvanidzejsrandhawahagrua33ikExpiscornovusFGuerrero1PowerAddictgulshankhuranaANBExpiscornovusprathyooSpongYeNived_Nambiardeeksha15795apangelesGochixgrantjenkinsvasu24Mfon   LATEST NEWS   Business Applications Launch Event - On Demand In case you missed the Business Applications Launch Event, you can now catch up on all the announcements and watch the entire event on-demand inside Charles Lamanna's latest cloud blog.   This is your one stop shop for all the latest Copilot features across Power Platform and #Dynamics365, including first-hand looks at how companies such as Lenovo, Sonepar, Ford Motor Company, Omnicom and more are using these new capabilities in transformative ways. Click the image below to watch today!   Power Platform Community Conference 2024 is here! It's time to look forward to the next installment of the Power Platform Community Conference, which takes place this year on 18-20th September 2024 at the MGM Grand in Las Vegas!   Come and be inspired by Microsoft senior thought leaders and the engineers behind the #PowerPlatform, with Charles Lamanna, Sangya Singh, Ryan Cunningham, Kim Manis, Nirav Shah, Omar Aftab and Leon Welicki already confirmed to speak. You'll also be able to learn from industry experts and Microsoft MVPs who are dedicated to bridging the gap between humanity and technology. These include the likes of Lisa Crosbie, Victor Dantas, Kristine Kolodziejski, David Yack, Daniel Christian, Miguel Félix, and Mats Necker, with many more to be announced over the coming weeks.   Click here to watch our brand-new sizzle reel for #PPCC24 or click the image below to find out more about registration. See you in Vegas!       Power Up Program Announces New Video-Based Learning Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram. These include a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the image below to find out more!   UPCOMING EVENTS Microsoft Build - Seattle and Online - 21-23rd May 2024 Taking place on 21-23rd May 2024 both online and in Seattle, this is the perfect event to learn more about low code development, creating copilots, cloud platforms, and so much more to help you unleash the power of AI.   There's a serious wealth of talent speaking across the three days, including the likes of Satya Nadella, Amanda K. Silver, Scott Guthrie, Sarah Bird, Charles Lamanna, Miti J., Kevin Scott, Asha Sharma, Rajesh Jha, Arun Ulag, Clay Wesener, and many more.   And don't worry if you can't make it to Seattle, the event will be online and totally free to join. Click the image below to register for #MSBuild today!   European Collab Summit - Germany - 14-16th May 2024 The clock is counting down to the amazing European Collaboration Summit, which takes place in Germany May 14-16, 2024. #CollabSummit2024 is designed to provide cutting-edge insights and best practices into Power Platform, Microsoft 365, Teams, Viva, and so much more. There's a whole host of experts speakers across the three-day event, including the likes of Vesa Juvonen, Laurie Pottmeyer, Dan Holme, Mark Kashman, Dona Sarkar, Gavin Barron, Emily Mancini, Martina Grom, Ahmad Najjar, Liz Sundet, Nikki Chapple, Sara Fennah, Seb Matthews, Tobias Martin, Zoe Wilson, Fabian Williams, and many more.   Click the image below to find out more about #ECS2024 and register today!     Microsoft 365 & Power Platform Conference - Seattle - 3-7th June If you're looking to turbo boost your Power Platform skills this year, why not take a look at everything TechCon365 has to offer at the Seattle Convention Center on June 3-7, 2024.   This amazing 3-day conference (with 2 optional days of workshops) offers over 130 sessions across multiple tracks, alongside 25 workshops presented by Power Platform, Microsoft 365, Microsoft Teams, Viva, Azure, Copilot and AI experts. There's a great array of speakers, including the likes of Nirav Shah, Naomi Moneypenny, Jason Himmelstein, Heather Cook, Karuana Gatimu, Mark Kashman, Michelle Gilbert, Taiki Y., Kristi K., Nate Chamberlain, Julie Koesmarno, Daniel Glenn, Sarah Haase, Marc Windle, Amit Vasu, Joanne C Klein, Agnes Molnar, and many more.   Click the image below for more #Techcon365 intel and register today!     For more events, click the image below to visit the Microsoft Community Days website.      

Users online (3,124)