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ReportHi,
Looking for some clarity on the pricing model for Power VA…
I work at an educational college in the UK and we are looking to build a chatbot that will act as a virtual assistant that can answer the majority of our general student queries.
The idea is that new students who start at the college will be able to ask the virtual assistant questions and act as a “buddy” for them to adjust to life in college.
Examples of questions may be “Where can I get something to eat?” or “Where is the Student Services office?”, or “Who can I speak to about changing my course?”.
We have around 4,000 students and at present it is hard to predict how many chat sessions we will need licensing for. We anticipate usage being very high, peaking when new students start at the college, and then tailing off throughout the year as students become familiar with college life.
However, the base license of 2,000 chat sessions may not be enough, so we may need to purchase add-on capacity of 1,000 chat sessions (how many add-on packs required is difficult to predict).
Are there any planned allowances / tolerances in the licensing SKU to allow for peak usage of chat sessions that may fluctuate throughout the year and where volumes of chat sessions are cyclic?
e.g.
September = 40,000 sessions required.
July = Less than 2,000 sessions.
Thanks in advance!
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