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Need to populate the word template with rich text

I’m using the flow action ‘populate a word template’ from data in a SharePoint list. I’ve had a look at Word and there is a rich text option in content control which is what I need but it doesn’t seem to work in Flow? Flow doesn’t seem to pick up the schema like it does if I use the plain text option. This is very frustrating since my users enter data in rich text in SharePoint but flow converts to plain text and all their formatting is lost. Flow Support tell me this is a bug.


This is particularly annoying because the action ‘populate a word template’ is now a premium feature and I have had to buy an expensive flow licence of $15 per month to use it. 


It would be great if it worked. 


Status: New
New Member

PowerApps has a rich text control for text input and Microsoft's very own instructions state that to transpose inputs from a PowerApp to a Word document is to use a Power Automate flow with a Premium Word Connector.  Big problem when the Premium Word Connector doesn't support rich text!

Regular Visitor

This would be so useful! I'm hoping to populate with URLs but this is currently not supported

New Member

This is badly needed to support output of bulleted lists or even simple line breaks as data is entered in SharePoint list.

Frequent Visitor

Much Needed one. While trying to populate the hyperlink field in Word Document, user's are confused with the URL that is shared and sometimes it would be too long and the alternate Text which was entered in the item submitted is not available to read. 

It would be great if this feature be enabled

Frequent Visitor

This is critial for our business and the lack of it really makes me wonder how much Microsoft thought its own services through. I mean come on.


Please please please add this asap. Its been stale for 2 years at this point and it is just not acceptable. Luckily other services have jumped in and fixed this, like Plumsail Documents, but it is an additional expense and for example in my case, I can not use them due to data protection laws.

Frequent Visitor

We have to add hyperlinks to url to make a text clickable. So this feature is badly wanted.