Make your Power Virtual Agents bot start the conversation using a custom canvas blog: https://powervirtualagents.microsoft.com/en-us/blog/make-your-power-virtual-agents-bot-start-the-conversation-using-a-custom-canvas/
@Diganta
I did but the error persists.
In the sample HTML page it works: file://cyg7006/users$/8233/Documents/chatbot/index.html
I cannot link our deployed page because it's out intranet on SharePoint, but in the demo website you can see that the message is not coming up https://powerva.microsoft.com/canvas?cci_bot_id=de070903-2993-49e5-8028-1e5952c31484&cci_tenant_id=efcee2d4-3368-4184-b922-c6a0d16d0986
Could I be doing something else wrong?
I used the code from docs.microsoft.com and only changed the name, colours and bot name
<!DOCTYPE html>
<html>
<head>
<title>Contoso Sample Web Chat</title>
<style>
html, body {
height: 100%;
}
body {
margin: 0;
}
h1 {
font-size: 16px;
font-family: Segoe UI;
line-height: 20px;
color: whitesmoke;
display: table-cell;
padding: 13px 0px 0px 20px;
}
.heading {
background-color: blue;
height: 50px;
}
.main {
margin: 18px;
border-radius: 4px;
}
div[role="form"]{
background-color: black;
}
#webchat {
position: fixed;
height: calc(100% - 50px);
width: 100%;
top: 50px;
overflow: hidden;
}
</style>
</head>
<body>
<div>
<div class="heading">
<h1>Here2Help</h1>
</div>
<div id="webchat" role="main"></div>
</div>
<script src="https://cdn.botframework.com/botframework-webchat/latest/webchat.js"></script>
<script>
const styleOptions = {
// Add styleOptions to customize web chat canvas
hideUploadButton: true
};
var BOT_ID = "de070903-2993-49e5-8028-1e5952c31484";
var theURL = "https://powerva.microsoft.com/api/botmanagement/v1/directline/directlinetoken?botId=" + BOT_ID;
const store = window.WebChat.createStore(
{},
({ dispatch }) => next => action => {
if (action.type === "DIRECT_LINE/CONNECT_FULFILLED") {
dispatch({
meta: {
method: "keyboard",
},
payload: {
activity: {
channelData: {
postBack: true,
},
//Web Chat will show the 'Greeting' System Topic message which has a trigger-phrase 'hello'
name: 'startConversation',
type: "event"
},
},
type: "DIRECT_LINE/POST_ACTIVITY",
});
}
return next(action);
}
);
fetch(theURL)
.then(response => response.json())
.then(conversationInfo => {
window.WebChat.renderWebChat(
{
directLine: window.WebChat.createDirectLine({
token: conversationInfo.token,
}),
store: store,
styleOptions: styleOptions
},
document.getElementById('webchat')
);
})
.catch(err => console.error("An error occurred: " + err));
</script>
</body>
</html>
@Anonymous - Can you try the code from the doc with your Bot ID here w3schools.com HTML try it editor?
@MaryT0905 - Please remove the "<>" from the value of the BOT_ID variable.
@Diganta
I followed the steps on: https://docs.microsoft.com/en-us/power-virtual-agents/configure-bot-greeting and I can open a html page and the bot works, but not on webpage where I deployed my bot. How can I make it work there?
Thank you for your time.
Isabela Ardions
Hello Sir,
Bot isn't initiating the conversation, I followed all customization steps mentioned in https://docs.microsoft.com/en-us/power-virtual-agents/customize-default-canvas. What I am missing out can you suggest plz ?
@Diganta thanks. let me know if you need any other info.
@Diganta great - thanks
Or you can see the live chatbot at https://mlc.org.au
It uses a custom canvas but the performance inspector tells me this is not causing the problem.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
Share
Report
All responses (
Answers (