cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

Bad Gateway

Flows were working up until 19 hours ago, no flows have run since then, I now get a bad gateway error, with the following: -

 

{
  "error": {
    "code": 502,
    "source": "europe-001.azure-apim.net",
    "clientRequestId": "dbf49874-bd41-4c76-9727-8288d6edace5",
    "message": "BadGateway",
    "innerError": {
      "status": 500,
      "message": "Value does not fall within the expected range.\r\nclientRequestId: dbf49874-bd41-4c76-9727-8288d6edace5\r\nserviceRequestId: 9b68839e-7081-6000-3f28-e457108e5d25"
    }
  }
}
 

I have tried deleting the connectors for both Sharepoint and Outlook and recreating them but no success.

 

On test the flow fails immediately.

 

Bizarrely these failed runs do not show in the run history

image.png

15 REPLIES 15
v-yamao-msft
Community Support
Community Support

Hi @Anonymous,

 

How is your flow created? Could you share a screenshot on your flow?

 

Are you now still having the issue on your side?

 

You said that the failed runs don’t show in the run history, could you check them by clicking See all?

 

I created a simple flow to send an email when a SharePoint item is added in a list, it worked fine and didn’t return any error message.

 

Error 502 means the failure is temporary or transient, please try to resubmit to try the flow again.

 

If you are still having the issue, please feel free post back. 

 

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Hi Mabel,

 

Please find attached 3 images: -

 

1) Top section of flow

2) Overview of entire flow

3) Error

 

112233

Yes the issue still exists, no change at all.

 

Yes I did that, last run in the history is dated 9th August.

 

Well thats good, but as I said the flow was working for days with no problems and then it stopped, no changes were made it just stopped working.

 

I wouldnt say a failure that has now been occuring for over 3 days is temporary or transient, you are just telling me what it says in the troubleshooting guide, could you explain exactly how to resubmit, as there is no resubmit button, maybe share a screenshot? If you mean edit and save the flow I have probably done this around 100+ times, not very temporary or transient eh???

Anonymous
Not applicable

Also for your information I have just created a new flow that simply sends an email when an item is created or modified and this also fails...

Anonymous
Not applicable

Again for your information, if I change the List Name to a different list the flow does not fail, If I change it back the flow fails immediately with the Bad Gateway error...

Anonymous
Not applicable

Any Update??

I have the same issue, same error message.  BadGateway or Bad Gateway

 

It happens in the SharePoint Get item action.  My flow was working fine for many days until it simply stopped working about a week ago.  I tested using new flows and new lists and the same issue occurs.

 

More details:

 

“error”: {
“code”: 502,
“source”: “flow-apim-msmanaged-na-centralus-01.azure-apim.net”,
“clientRequestId”: “7efe60db-ed54-428a-b79c-201bbb8fb2a8”,
“message”: “BadGateway”,
“innerError”: {
“status”: 500,
“message”: “Value does not fall within the expected range.\r\nclientRequestId: 7efe60db-ed54-428a-b79c-201bbb8fb2a8\r\nserviceRequestId: 01b7849e-00ca-6000-4972-d018cc4386ac”

Also, in my “Get item” action I double-checked the list name & location is correct, the Id is simply 1, and it makes no difference if I select "All Items" view or “Limit Columns by View.”

 

I am going to assume this is a Microsoft bug that was introduced a week ago.  I will wait for it to be fixed, but I already developed a workaround.  I simply hard-coded in the data that I want, instead of calling it from a list.  Makes the flow less flexible but it still works.

 

Also, I learned something useful, and that is to use the "Configure run after" setting to allow my flow to continue even after the error.  I put my "Get item" and "Set variable" into a Scope box.  If anything in that Scope fails, the next action is configured to run regardless.  And the variable already had a default value.  Also make sure not to run your Set Variable if the Get Item fails.  Maybe this tip will help someone else out there.

I am also having the same issue.  Bad Gateway error on my Sharepoint "when a new item is created" flow since yesterday 8/14.

When a new item is created, it does not show in the run history.

 

I tried rebuilding the flow, but that did not solve the issue.

I am having the exact issue. One of our Get Items step is limiting the columns by View because it has "too many lookup columns" so this completely broke my flow.

Care you elavorate in how you got it working? I am new to Flow and Sharepoint and I am in a deadline to get this corrected ASAP so I cant exactly wait for Microsoft to fix the bug.  

Its a simple command to just get all the items in the list and export the list via HTTP to another Flow to make an addition to a column. Here is what it looks like but since Sunday this week it stopped working.

2018-08-15 15_32_47-Edit your flow _ Microsoft Flow.png

 

Any help is appreciate it. 

Thank you! 

~Edgar

 

Anonymous
Not applicable

Hi,

 

I am also experincing the same issue with a FLOW on an Update Item action. The flow ran successfully 2 weeks ago.

My runs do however detail the failed attempt in the history list though.

 

Has anyone logged a support call or received feedback on the issue?

 

Thanks,
Angela

I have my IT Ops director submitting a ticket on my behalf today.  I will let you know if I find anything out!  

 

Sometimes it is nice to know I am not the only one having issues!

Anonymous
Not applicable

I also have the same issue. I think "Limit Columns by View" is not functioning properly 

Anonymous
Not applicable

Hi,

 

So I received feedback from Microsoft on the support ticket logged. The issue is being ongoing with their Product Team and they offered me the following workaround which I tested and seems to have resolved my issue.

 

"to get past the error remove the All Items selection from the View Columns as highlighted value. Use backspace to remove the selection"

 

Capture.PNG

 

 

Angela

 

 

That seems to work.  I removed the Limit Columns by View and no more error.  Thanks!

GabrielStJohn
Community Champion
Community Champion

Hello, @Anonymous!

 

Thank you for posting on the Flow Community Forum! Have you had an opportunity to apply @Anonymous‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify!


Thank you for being an active member of the Flow Community!

 

-Gabriel
Flow Community Manager

- Gabriel
Community Manager
Power Automate | Power Virtual Agents
Super User Program Manager



Anonymous
Not applicable

Unfortunately that solution was not possible for my scenarion as the SharePoint list the flow was pointing to had around 30 lookup columns therefore removing the filter just created another problem.

 

Could you please confirm that the initial issue has now been resolved as my only solution to this problem was to stop using Flow and go back to using Workflows with SPD. 

 

I do now however have a requirement to use Flow properly to link to other applications but again the lists within SharePoint will have many Lookup Columns so I will need to use a filtered view within my flow.

 

Thanks

Helpful resources

Announcements

Community Roundup: A Look Back at Our Last 10 Tuesday Tips

As we continue to grow and learn together, it's important to reflect on the valuable insights we've shared. For today's #TuesdayTip, we're excited to take a moment to look back at the last 10 tips we've shared in case you missed any or want to revisit them. Thanks for your incredible support for this series--we're so glad it was able to help so many of you navigate your community experience!   Getting Started in the Community An overview of everything you need to know about navigating the community on one page!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Ranks and YOU Have you ever wondered how your fellow community members ascend the ranks within our community? We explain everything about ranks and how to achieve points so you can climb up in the rankings! Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Powering Up Your Community Profile Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Blogs--A Great Place to Start There's so much you'll discover in the Community Blogs, and we hope you'll check them out today!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Unlocking Community Achievements and Earning Badges Across the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. Check out some details on Community badges--and find out more in the detailed link at the end of the article! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Blogging in the Community Interested in blogging? Everything you need to know on writing blogs in our four communities! Get started blogging across the Power Platform communities today! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Subscriptions & Notifications We don't want you to miss a thing in the community! Read all about how to subscribe to sections of our forums and how to setup your notifications! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Getting Started with Private Messages & Macros Do you want to enhance your communication in the Community and streamline your interactions? One of the best ways to do this is to ensure you are using Private Messaging--and the ever-handy macros that are available to you as a Community member! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Community User Groups Learn everything about being part of, starting, or leading a User Group in the Power Platform Community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Update Your Community Profile Today! Keep your community profile up to date which is essential for staying connected and engaged with the community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Thank you for being an integral part of our journey.   Here's to many more Tuesday Tips as we pave the way for a brighter, more connected future! As always, watch the News & Announcements for the next set of tips, coming soon!    

Calling all User Group Leaders and Super Users! Mark Your Calendars for the next Community Ambassador Call on May 9th!

This month's Community Ambassador call is on May 9th at 9a & 3p PDT. Please keep an eye out in your private messages and Teams channels for your invitation. There are lots of exciting updates coming to the Community, and we have some exclusive opportunities to share with you! As always, we'll also review regular updates for User Groups, Super Users, and share general information about what's going on in the Community.     Be sure to register & we hope to see all of you there!

April 2024 Community Newsletter

We're pleased to share the April Community Newsletter, where we highlight the latest news, product releases, upcoming events, and the amazing work of our outstanding Community members.   If you're new to the Community, please make sure to follow the latest News & Announcements and check out the Community on LinkedIn as well! It's the best way to stay up-to-date with all the news from across Microsoft Power Platform and beyond.    COMMUNITY HIGHLIGHTS   Check out the most active community members of the last month! These hardworking members are posting regularly, answering questions, kudos, and providing top solutions in their communities. We are so thankful for each of you--keep up the great work! If you hope to see your name here next month, follow these awesome community members to see what they do!   Power AppsPower AutomateCopilot StudioPower PagesWarrenBelzDeenujialexander2523ragavanrajanLaurensMManishSolankiMattJimisonLucas001AmikcapuanodanilostephenrobertOliverRodriguestimlAndrewJManikandanSFubarmmbr1606VishnuReddy1997theMacResolutionsVishalJhaveriVictorIvanidzejsrandhawahagrua33ikExpiscornovusFGuerrero1PowerAddictgulshankhuranaANBExpiscornovusprathyooSpongYeNived_Nambiardeeksha15795apangelesGochixgrantjenkinsvasu24Mfon   LATEST NEWS   Business Applications Launch Event - On Demand In case you missed the Business Applications Launch Event, you can now catch up on all the announcements and watch the entire event on-demand inside Charles Lamanna's latest cloud blog.   This is your one stop shop for all the latest Copilot features across Power Platform and #Dynamics365, including first-hand looks at how companies such as Lenovo, Sonepar, Ford Motor Company, Omnicom and more are using these new capabilities in transformative ways. Click the image below to watch today!   Power Platform Community Conference 2024 is here! It's time to look forward to the next installment of the Power Platform Community Conference, which takes place this year on 18-20th September 2024 at the MGM Grand in Las Vegas!   Come and be inspired by Microsoft senior thought leaders and the engineers behind the #PowerPlatform, with Charles Lamanna, Sangya Singh, Ryan Cunningham, Kim Manis, Nirav Shah, Omar Aftab and Leon Welicki already confirmed to speak. You'll also be able to learn from industry experts and Microsoft MVPs who are dedicated to bridging the gap between humanity and technology. These include the likes of Lisa Crosbie, Victor Dantas, Kristine Kolodziejski, David Yack, Daniel Christian, Miguel Félix, and Mats Necker, with many more to be announced over the coming weeks.   Click here to watch our brand-new sizzle reel for #PPCC24 or click the image below to find out more about registration. See you in Vegas!       Power Up Program Announces New Video-Based Learning Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram. These include a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the image below to find out more!   UPCOMING EVENTS Microsoft Build - Seattle and Online - 21-23rd May 2024 Taking place on 21-23rd May 2024 both online and in Seattle, this is the perfect event to learn more about low code development, creating copilots, cloud platforms, and so much more to help you unleash the power of AI.   There's a serious wealth of talent speaking across the three days, including the likes of Satya Nadella, Amanda K. Silver, Scott Guthrie, Sarah Bird, Charles Lamanna, Miti J., Kevin Scott, Asha Sharma, Rajesh Jha, Arun Ulag, Clay Wesener, and many more.   And don't worry if you can't make it to Seattle, the event will be online and totally free to join. Click the image below to register for #MSBuild today!   European Collab Summit - Germany - 14-16th May 2024 The clock is counting down to the amazing European Collaboration Summit, which takes place in Germany May 14-16, 2024. #CollabSummit2024 is designed to provide cutting-edge insights and best practices into Power Platform, Microsoft 365, Teams, Viva, and so much more. There's a whole host of experts speakers across the three-day event, including the likes of Vesa Juvonen, Laurie Pottmeyer, Dan Holme, Mark Kashman, Dona Sarkar, Gavin Barron, Emily Mancini, Martina Grom, Ahmad Najjar, Liz Sundet, Nikki Chapple, Sara Fennah, Seb Matthews, Tobias Martin, Zoe Wilson, Fabian Williams, and many more.   Click the image below to find out more about #ECS2024 and register today!     Microsoft 365 & Power Platform Conference - Seattle - 3-7th June If you're looking to turbo boost your Power Platform skills this year, why not take a look at everything TechCon365 has to offer at the Seattle Convention Center on June 3-7, 2024.   This amazing 3-day conference (with 2 optional days of workshops) offers over 130 sessions across multiple tracks, alongside 25 workshops presented by Power Platform, Microsoft 365, Microsoft Teams, Viva, Azure, Copilot and AI experts. There's a great array of speakers, including the likes of Nirav Shah, Naomi Moneypenny, Jason Himmelstein, Heather Cook, Karuana Gatimu, Mark Kashman, Michelle Gilbert, Taiki Y., Kristi K., Nate Chamberlain, Julie Koesmarno, Daniel Glenn, Sarah Haase, Marc Windle, Amit Vasu, Joanne C Klein, Agnes Molnar, and many more.   Click the image below for more #Techcon365 intel and register today!     For more events, click the image below to visit the Microsoft Community Days website.      

Tuesday Tip | Update Your Community Profile Today!

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   We're excited to announce that updating your community profile has never been easier! Keeping your profile up to date is essential for staying connected and engaged with the community.   Check out the following Support Articles with these topics: Accessing Your Community ProfileRetrieving Your Profile URLUpdating Your Community Profile Time ZoneChanging Your Community Profile Picture (Avatar)Setting Your Date Display Preferences Click on your community link for more information: Power Apps, Power Automate, Power Pages, Copilot Studio   Thank you for being an active part of our community. Your contributions make a difference! Best Regards, The Community Management Team

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Super User of the Month | Ahmed Salih

We're thrilled to announce that Ahmed Salih is our Super User of the Month for April 2024. Ahmed has been one of our most active Super Users this year--in fact, he kicked off the year in our Community with this great video reminder of why being a Super User has been so important to him!   Ahmed is the Senior Power Platform Architect at Saint Jude's Children's Research Hospital in Memphis. He's been a Super User for two seasons and is also a Microsoft MVP! He's celebrating his 3rd year being active in the Community--and he's received more than 500 kudos while authoring nearly 300 solutions. Ahmed's contributions to the Super User in Training program has been invaluable, with his most recent session with SUIT highlighting an incredible amount of best practices and tips that have helped him achieve his success.   Ahmed's infectious enthusiasm and boundless energy are a key reason why so many Community members appreciate how he brings his personality--and expertise--to every interaction. With all the solutions he provides, his willingness to help the Community learn more about Power Platform, and his sheer joy in life, we are pleased to celebrate Ahmed and all his contributions! You can find him in the Community and on LinkedIn. Congratulations, Ahmed--thank you for being a SUPER user!

Users online (6,784)