cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
cdmcali
Advocate I
Advocate I

Get Emails from Shared Mailbox

I am trying to use the Get Emails action to keep track of how many unread emails are in the shared email inbox. I can not find a way to add the shared inbox as a connector.  I can only do this on my own account's inbox. Any thoughts?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

8 REPLIES 8
v-xida-msft
Community Support
Community Support

Hi @cdmcali,

 

Do you want to get emails from a Shared mailbox?

 

Creating a connection to Office 365 Outlook connector with the email address of a shared mailbox is not supported in Microsoft Flow currently, we could only create a connection to Office 365 Outlook connector with our own Office 365 account. If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

The Office 365 Outlook connector only supports sending an email from a shared mailbox and monitoring if there is a new email arrives in a shared mailbox currently, more details about the trigger and action related to Shared mailbox, please check the follwoing article:

https://docs.microsoft.com/en-us/connectors/office365/#When_a_new_email_arrives_in_a_shared_mailbox

 

https://docs.microsoft.com/en-us/connectors/office365/#Send_an_email_from_a_shared_mailbox

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous
Not applicable

I am trying to use this connector, "When a new email arrives in a shared mailbox", the trigger doesnt work for all emails. Looks like its kinda random. No idea why some gets triggered and others dont.

I am happy if you also vote for the idea linked above.

However if you only want to access incoming mails and do not need the full list of mails contained in the inbox or a certain folder, than I would recommend that you also file a bug report...

 

kind regards,

Christoph

Verymuch helpful!... thanks!!

gjeh
Responsive Resident
Responsive Resident

there is a seperate trigger for it.

VictorIvanidze
Community Champion
Community Champion

I understand your disappointnment.

Just like to note that you can do that via MS GRAPH request (premium action "Invoke an HTTP request").

--------------------------------------------------------------------------------------
Contact me if you are interested in custom Power Automate development.

Hi all, I've added a new idea, asking for the Shared Inbox options to be added to Get emails (V3) and When an email is flagged (V3)

 

Unfortunately the idea in the comments above has been marked as completed but the 'solution' is out of date / not working. 

 

I'd just like the same choices as 'Send an email from a shared inbox (V2)' or the 'When a new email arrives in a shared mailbox (V2)' flow triggers. 

 

Please vote it here - https://powerusers.microsoft.com/t5/Building-Flows/Add-shared-inbox-option-for-Get-emails-V3-and-Whe... 

Helpful resources

Announcements
MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Microsoft Build 768x460.png

Microsoft Build is May 24-26. Have you registered yet?

Come together to explore latest innovations in code and application development—and gain insights from experts from around the world.

May UG Leader Call Carousel 768x460.png

What difference can a User Group make for you?

At the monthly call, connect with other leaders and find out how community makes your experience even better.

PA Survey Carousel Image.png

We want to hear from you!

If you are a small business ISV/Reseller, share your thoughts with our research team.

Top Solution Authors
Top Kudoed Authors
Users online (2,455)