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mousman85
Helper IV
Helper IV

On-Prem Gateway Connection not showing in Power App or Power Automate

Hi

 

I'm trying to connect to an on-prem gateway installed on our local server, so i can copy files to it from SharePoint, using a Flow. 

 

For some reason the gateway does not appear at all in Power Automate or Power Apps, but in the Power BI gateways it is there I can connect to it and modify it, so from that side it is working. Is there any reason why it wouldn't appear in Power Automate? is there a different gateway version needed or different settings? I can't find much information on this for use in power automate. 

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Accepted Solutions
mousman85
Helper IV
Helper IV

This is solved.

 

The issue came down to Region settings, on-prem defaulted all region to UK South. Our Flow default environment is set to Europe, which we cannot change (or at least can't see how). To solve it I re-created the on-prem gateway and set the region to North Europe, this worked straight away and appeared in my list of Gateways under our Default environment.

 

Hope this helps anyone else. 

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1 REPLY 1
mousman85
Helper IV
Helper IV

This is solved.

 

The issue came down to Region settings, on-prem defaulted all region to UK South. Our Flow default environment is set to Europe, which we cannot change (or at least can't see how). To solve it I re-created the on-prem gateway and set the region to North Europe, this worked straight away and appeared in my list of Gateways under our Default environment.

 

Hope this helps anyone else. 

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