cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
bnixon
Regular Visitor

OneNote (business) connector - Unable to parse site ids from OneNote API

I am using Flow in a Office 365 Government G3 tentant and having problems using the OneNote (business) connector to Get sections in notebook, which returns with BadGateway, Status Code 502, and Body below:

{
  "error": {
    "code": 502,
    "message": "Unable to parse site ids from OneNote API. Code: 500, Response:",
    "source": "flow-apim-msmanaged-na-westus2-01.azure-apim.net",
    "path": "choose[4]\\when[1]\\choose[2]\\when[1]",
    "clientRequestId": "3ce57d0e-e10e-413a-9d1d-c6be0e784f0b"
  }
}

I tried to debug using a new flow, with just Get pages for specific section. The dropbox for Notebook Key populates with all my Notebooks, however when I select any Notebook, the dropbox for Notebook section shows "Could not retrieve values. Unable to parse site ids from OneNote API. Code: 500, Response:"

29 REPLIES 29
v-litu-msft
Community Support
Community Support

Hi @bnixon,

 

I have tested it on my side and it works well.Annotation 2019-08-09 105750.png

 

You can check the connection you used whether correct, you can recreate your connection of OneNote connector, and try it again.

Annotation 2019-08-09 110019.png

Please have a try, I hope it can help you.

 

Best Regards,

Community Support Team _ Lin Tu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I am still having the issue described. I created a new flow, which I assume recreates the OneNote connection, or is there another way?

 

Here's the peek code for the Get Sections in a Notebook, which is one of the actions that fails (I redacted host and user with XXXXX and YYYYY):

{
    "inputs": {
        "host": {
            "connection": {
                "name": "@json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$connections']['shared_onenote_1']['connectionId']"
            }
        },
        "method": "get",
        "path": "/notebooks/notebookKey/sections",
        "queries": {
            "notebookKey": "Test|$|https://XXXXX-my.sharepoint.com/personal/YYYYY/Documents/Notebooks/People/Test"
        },
        "authentication": {
            "type": "Raw",
            "value": "@json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$ConnectionKey']"
        }
    },
    "metadata": {
        "flowSystemMetadata": {
            "swaggerOperationId": "GetSectionsInNotebook"
        }
    }
}

Hi @bnixon,

 

I noticed that the notebookKey is your code that is not similar to mine.

My code is /Notebooks/Notebook Name, but your code is /Notebooks/Notebook Name/Section Name.

Your action is Get the section in notebooks, right? You can check the notebookKey whether correct.

{
    "inputs": {
        "host": {
            "connection": {
                "name": "@json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$connections']['shared_onenote_1']['connectionId']"
            }
        },
        "method": "get",
        "path": "/notebooks/notebookKey/sections",
        "queries": {
            "notebookKey": "Test|$|https://XXXXX-my.sharepoint.com/personal/YYYYY/Documents/Notebooks/People/Test"
        },
        "authentication": {
            "type": "Raw",
            "value": "@json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$ConnectionKey']"
        }
    },
    "metadata": {
        "flowSystemMetadata": {
            "swaggerOperationId": "GetSectionsInNotebook"
        }
    }
} 

 

Best Regards,

Community Support Team _ Lin Tu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

The notebookKey is being populated based on the Notebook name I select  in "Get sections in Notebook"

 

The Notebook is physically in my OneDrive at that location:

https://XXXXX-my.sharepoint.com/personal/YYYYY/Documents/Notebooks/People/Test

i.e. the Notebook name is "Test" and it is a "People" folder within the "Notebooks" folder. I am able to open the Test Notebook using that exact URL, so I believe the path and key is correct.

 

I decided to try using the Microsoft Graph API to see if I can get to the Notebook and sections, and that is failing as well, i.e. when I try "https://graph.microsoft.com/v1.0/me/onenote/notebooks" in Graph Explorer, I get:

{
    "error": {
        "code": "UnknownError",
        "message": "",
        "innerError": {
            "request-id": "3088b795-4e07-434a-8565-00d7b69eb74a",
            "date": "2019-08-16T21:33:14"
        }
    }
}

So, I wonder if the OneNote (business) connector is fully supported in O365 G3 or if there are additional permissions or configuration required.

 

At a prior company, using O365 Business (not Government), all of this worked.

Hi @bnixon,

 

It's not a permission issue, cause it has no error message that "Please check your account info and/or permissions and try again".

 

Could you please share your action configuration?

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

How do I see (or share) my action configuration?

 

I am not doing anything special in setting up the flow.

 

For example, I create a new blank flow, add a "Get pages for a specific section" Step, select my Notebook Key, and then then cannot select a Notebook section.

 

Flow Issue.PNG

Anonymous
Not applicable

I am having the same issue while using the Meeting Capture app template in Power Apps.  I too am using a goverment license GCC.

 

Any help would be greatly appreciated.

Hi @bnixon,

 

Sorry for late, there are some issue happened on the OneNote connector currently. And some features have been solved.

Do you still have the issue?

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous
Not applicable

Yes, this issue is still occurring.  The Error message that I receive is:

 

OneNote(Business).GetSectionslnNotebook failed: {"error": {"code": 502, "message": "Unable to parse site ids from OneNote API. Code: 500, Response:", "source": "power-apis-usgov001-public.azure-apihub.us", "path": "choose[4]\\when[1]\\choose[2]\\when ^ [1]", "clientRequestld": "60c8cb53-9b60-4839-8a19-b19e0c22fb60"}}

 

 

Yes, I can confirm this issue is still occuring in Flow with the OneNote (business) connector.

 

Also (perhaps related), the Graph APIs related to OneNote also do not work in the Graph Explorer, but other APIs (such as GET my email, profile, photo, etc..) do work.

 

Seems like OneNote for business isn't properly configured to work with Flow, PowerApps, Graph, etc.. for G3 O365.

Yocomd
Helper II
Helper II

Adding my voice to the mix.  We are also seeing the same issue in our Government tenant.  Specifically with the Meeting Capture template, as well.

Is there currently an open issue to address this problem?

Anonymous
Not applicable

Still waiting for an update @v-litu-msft - can you let us know when we can expect this to be resolved for the Government clients?

Hi @bnixon,

 

This issue may be caused by the Government G3 tenant, our test environment is business, so there's no way to reproduce it.

You could click the contact support to Ask for further help.Annotation 2019-09-04 164853.png

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous
Not applicable

My apologies for being direct, but isn't this thread a way to contact Microsoft about the problem?

 

How can we get this moved up the food chain to get it fixed for the G3 tenant? 

 

Clearly, this is an 'across the board' sort of issue.  @v-litu-msft is there a specific G3 contact name/email you could provide to allow us to work with them directly?

we are working on a fix for this, however, we don't have an ETA yet

Any new updates?

 

I tried again and am getting a bit more info in an error message. See below:

Flow Issue 2.PNG

Could not retrieve values. Unable to parse site ids from OneNote API. Code: 403, Response: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> <title>403 - Forbidden: Access is denied.</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;} fieldset{padding:0 15px 10px 15px;} h1{font-size:2.4em;margin:0;color:#FFF;} h2{font-size:1.7em;margin:0;color:#CC0000;} h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF; background-color:#555555;} #content{margin:0 0 0 2%;position:relative;} .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;} --> </style> </head> <body> <div id="header"><h1>Server Error</h1></div> <div id="content"><div class="content-container"><fieldset><h2>403 - Forbidden: Access is denied.</h2><h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3></fieldset></div> </div> </body> </html>
Enter custom value
'Notebook section' is required.

Anonymous
Not applicable

I am also experiencing the same error!

 

Can we get an ETA on the fix please?  This toold is something that we really want to implement, but can't go forward if we can't get it to work right.

Hello All,

 

We are actively working on this, however, there is no ETA yet.

 

I will keep you posted

Helpful resources

Announcements

Exclusive LIVE Community Event: Power Apps Copilot Coffee Chat with Copilot Studio Product Team

It's time for the SECOND Power Apps Copilot Coffee Chat featuring the Copilot Studio product team, which will be held LIVE on April 3, 2024 at 9:30 AM Pacific Daylight Time (PDT).     This is an incredible opportunity to connect with members of the Copilot Studio product team and ask them anything about Copilot Studio. We'll share our special guests with you shortly--but we want to encourage to mark your calendars now because you will not want to miss the conversation.   This live event will give you the unique opportunity to learn more about Copilot Studio plans, where we’ll focus, and get insight into upcoming features. We’re looking forward to hearing from the community, so bring your questions!   TO GET ACCESS TO THIS EXCLUSIVE AMA: Kudo this post to reserve your spot! Reserve your spot now by kudoing this post.  Reservations will be prioritized on when your kudo for the post comes through, so don't wait! Click that "kudo button" today.   Invitations will be sent on April 2nd.Users posting Kudos after April 2nd at 9AM PDT may not receive an invitation but will be able to view the session online after conclusion of the event. Give your "kudo" today and mark your calendars for April 3, 2024 at 9:30 AM PDT and join us for an engaging and informative session!

Tuesday Tip: Unlocking Community Achievements and Earning Badges

TUESDAY TIPS are our way of communicating helpful things we've learned or shared that have helped members of the Community. Whether you're just getting started or you're a seasoned pro, Tuesday Tips will help you know where to go, what to look for, and navigate your way through the ever-growing--and ever-changing--world of the Power Platform Community! We cover basics about the Community, provide a few "insider tips" to make your experience even better, and share best practices gleaned from our most active community members and Super Users.   With so many new Community members joining us each week, we'll also review a few of our "best practices" so you know just "how" the Community works, so make sure to watch the News & Announcements each week for the latest and greatest Tuesday Tips!     THIS WEEK'S TIP: Unlocking Achievements and Earning BadgesAcross the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. These badges each signify a different achievement--and all of those achievements are available to any Community member! If you're a seasoned pro or just getting started, you too can earn badges for the great work you do. Check out some details on Community badges below--and find out more in the detailed link at the end of the article!       A Diverse Range of Badges to Collect The badges you can earn in the Community cover a wide array of activities, including: Kudos Received: Acknowledges the number of times a user’s post has been appreciated with a “Kudo.”Kudos Given: Highlights the user’s generosity in recognizing others’ contributions.Topics Created: Tracks the number of discussions initiated by a user.Solutions Provided: Celebrates the instances where a user’s response is marked as the correct solution.Reply: Counts the number of times a user has engaged with community discussions.Blog Contributor: Honors those who contribute valuable content and are invited to write for the community blog.       A Community Evolving Together Badges are not only a great way to recognize outstanding contributions of our amazing Community members--they are also a way to continue fostering a collaborative and supportive environment. As you continue to share your knowledge and assist each other these badges serve as a visual representation of your valuable contributions.   Find out more about badges in these Community Support pages in each Community: All About Community Badges - Power Apps CommunityAll About Community Badges - Power Automate CommunityAll About Community Badges - Copilot Studio CommunityAll About Community Badges - Power Pages Community

Tuesday Tips: Powering Up Your Community Profile

TUESDAY TIPS are our way of communicating helpful things we've learned or shared that have helped members of the Community. Whether you're just getting started or you're a seasoned pro, Tuesday Tips will help you know where to go, what to look for, and navigate your way through the ever-growing--and ever-changing--world of the Power Platform Community! We cover basics about the Community, provide a few "insider tips" to make your experience even better, and share best practices gleaned from our most active community members and Super Users.   With so many new Community members joining us each week, we'll also review a few of our "best practices" so you know just "how" the Community works, so make sure to watch the News & Announcements each week for the latest and greatest Tuesday Tips!   This Week's Tip: Power Up Your Profile!  🚀 It's where every Community member gets their start, and it's essential that you keep it updated! Your Community User Profile is how you're able to get messages, post solutions, ask questions--and as you rank up, it's where your badges will appear and how you'll be known when you start blogging in the Community Blog. Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile.     Password Puzzles? No Problem! Find out how to sync your Azure AD password with your community account, ensuring a seamless sign-in. No separate passwords to remember! Job Jumps & Email Swaps Changed jobs? Got a new email? Fear not! You'll find out how to link your shiny new email to your existing community account, keeping your contributions and connections intact. Username Uncertainties Unraveled Picking the perfect username is crucial--and sometimes the original choice you signed up with doesn't fit as well as you may have thought. There's a quick way to request an update here--but remember, your username is your community identity, so choose wisely. "Need Admin Approval" Warning Window? If you see this error message while using the community, don't worry. A simple process will help you get where you need to go. If you still need assistance, find out how to contact your Community Support team. Whatever you're looking for, when it comes to your profile, the Community Account Support Knowledge Base article is your treasure trove of tips as you navigate the nuances of your Community Profile. It’s the ultimate resource for keeping your digital identity in tip-top shape while engaging with the Power Platform Community. So, dive in and power up your profile today!  💪🚀   Community Account Support | Power Apps Community Account Support | Power AutomateCommunity Account Support | Copilot Studio  Community Account Support | Power Pages

Super User of the Month | Chris Piasecki

In our 2nd installment of this new ongoing feature in the Community, we're thrilled to announce that Chris Piasecki is our Super User of the Month for March 2024. If you've been in the Community for a while, we're sure you've seen a comment or marked one of Chris' helpful tips as a solution--he's been a Super User for SEVEN consecutive seasons!   Since authoring his first reply in April 2020 to his most recent achievement organizing the Canadian Power Platform Summit this month, Chris has helped countless Community members with his insights and expertise. In addition to being a Super User, Chris is also a User Group leader, Microsoft MVP, and a featured speaker at the Microsoft Power Platform Conference. His contributions to the new SUIT program, along with his joyous personality and willingness to jump in and help so many members has made Chris a fixture in the Power Platform Community.   When Chris isn't authoring solutions or organizing events, he's actively leading Piasecki Consulting, specializing in solution architecture, integration, DevOps, and more--helping clients discover how to strategize and implement Microsoft's technology platforms. We are grateful for Chris' insightful help in the Community and look forward to even more amazing milestones as he continues to assist so many with his great tips, solutions--always with a smile and a great sense of humor.You can find Chris in the Community and on LinkedIn. Thanks for being such a SUPER user, Chris! 💪 🌠  

Find Out What Makes Super Users So Super

We know many of you visit the Power Platform Communities to ask questions and receive answers. But do you know that many of our best answers and solutions come from Community members who are super active, helping anyone who needs a little help getting unstuck with Business Applications products? We call these dedicated Community members Super Users because they are the real heroes in the Community, willing to jump in whenever they can to help! Maybe you've encountered them yourself and they've solved some of your biggest questions. Have you ever wondered, "Why?"We interviewed several of our Super Users to understand what drives them to help in the Community--and discover the difference it has made in their lives as well! Take a look in our gallery today: What Motivates a Super User? - Power Platform Community (microsoft.com)

March User Group Update: New Groups and Upcoming Events!

  Welcome to this month’s celebration of our Community User Groups and exciting User Group events. We’re thrilled to introduce some brand-new user groups that have recently joined our vibrant community. Plus, we’ve got a lineup of engaging events you won’t want to miss. Let’s jump right in: New User Groups   Sacramento Power Platform GroupANZ Power Platform COE User GroupPower Platform MongoliaPower Platform User Group OmanPower Platform User Group Delta StateMid Michigan Power Platform Upcoming Events  DUG4MFG - Quarterly Meetup - Microsoft Demand PlanningDate: 19 Mar 2024 | 10:30 AM to 12:30 PM Central America Standard TimeDescription: Dive into the world of manufacturing with a focus on Demand Planning. Learn from industry experts and share your insights. Dynamics User Group HoustonDate: 07 Mar 2024 | 11:00 AM to 01:00 PM Central America Standard TimeDescription: Houston, get ready for an immersive session on Dynamics 365 and the Power Platform. Connect with fellow professionals and expand your knowledge. Reading Dynamics 365 & Power Platform User Group (Q1)Date: 05 Mar 2024 | 06:00 PM to 09:00 PM GMT Standard TimeDescription: Join our virtual meetup for insightful discussions, demos, and community updates. Let’s kick off Q1 with a bang! Leaders, Create Your Events!  Leaders of existing User Groups, don’t forget to create your events within the Community platform. By doing so, you’ll enable us to share them in future posts and newsletters. Let’s spread the word and make these gatherings even more impactful! Stay tuned for more updates, inspiring stories, and collaborative opportunities from and for our Community User Groups.   P.S. Have an event or success story to share? Reach out to us – we’d love to feature you!

Users online (9,691)