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New Member

Selected user account does not exist in tenant

Hi Everyone,


I have an issue creating a Flow, as I cannot create a connection with my Microsoft Forms account. I have an Office 365 subscription and I am also signed in every possible way in every Office account but it still does not work and gives me the following error message:

Screenshot 2021-10-25 at 15.08.39.png


Can you help what I am doing wrong? I could set up the connection with every other Microsoft applications, I only have this issue with Forms.


Thank you for your kind help.

Dual Super User
Dual Super User

It sounds like your Microsoft Forms account is a Microsoft Account not an Organizational account.  Are you sure you're signed into forms with an account from your Office 365 tenant that you use for Power Automate?

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New Member



Yes, I triple checked it. I read in other articles that it might be helpful for similar cases if I clear all the browser history and cookies, then I signed in again but that also did not help. Also tried logging in from private window but that was still not successful. 😞

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