cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
VeliaCandles
New Member

Selected user account does not exist in tenant

Hi Everyone,

 

I have an issue creating a Flow, as I cannot create a connection with my Microsoft Forms account. I have an Office 365 subscription and I am also signed in every possible way in every Office account but it still does not work and gives me the following error message:

Screenshot 2021-10-25 at 15.08.39.png

 

Can you help what I am doing wrong? I could set up the connection with every other Microsoft applications, I only have this issue with Forms.

 

Thank you for your kind help.

2 REPLIES 2
Pstork1
Dual Super User
Dual Super User

It sounds like your Microsoft Forms account is a Microsoft Account not an Organizational account.  Are you sure you're signed into forms with an account from your Office 365 tenant that you use for Power Automate?



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
VeliaCandles
New Member

Hi,

 

Yes, I triple checked it. I read in other articles that it might be helpful for similar cases if I clear all the browser history and cookies, then I signed in again but that also did not help. Also tried logging in from private window but that was still not successful. 😞

Helpful resources

Announcements
MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

New Process Advisor Capabilities carousel.png

Read the blog for the latest news

Read the latest about new experiences and capabilities in the Power Automate product blog.

PA Survey Carousel Image.png

We want to hear from you!

If you are a small business ISV/Reseller, share your thoughts with our research team.

AI Builder AMA June 7th carousel (up on May 25th, take down June 8th) (1).png

'Ask Microsoft Anything' about AI Builder!

The AI Builder team invite you to ask questions and provide helpful answers at our next AMA.

Users online (1,617)