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jonengland
Helper III
Helper III

Approvals with Multiple Attachments - What if no Attachments are uploaded?

Hello... again...! 

 

Thank you @annajhaveri @tom_riha @RezaDorrani @yashag2255 for all your help on this form. It's been, let's say... emotional but I'm so very nearly there - thanks to all your help and bandwidth.

 

My form is an Expenditure Justification and Approval form which accepts attachments. These attachments are forwarded along with the Approval, and also are attached to confirmation emails automatically.

 

During testing i've found that if an approval form is uploaded with no Attachments - the flow fails. How can i prevent this from happening?

Screenshot 2021-02-03 at 13.48.43.png

 

23 REPLIES 23
annajhaveri
Most Valuable Professional
Most Valuable Professional

@jonengland  do you want the approvals to be sent when there are no attachments? If yes, then you need to add condition to check if there are attachments or not, and then put the actions in flow accordingly. 

Regards,
Anna Jhaveri

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Thanks @annajhaveri 

 

Does that mean i would need two sets of flows? one for with attachments, and one for without attachments?

@annajhaveri I've placed a 'Has Attachment' condition after the 'Create Item'. however i am unsure how to flow onto the 3 conditions as the 'initialize variables' can't go into the if 'yes box'.

 

Screenshot 2021-02-03 at 16.44.09.png

annajhaveri
Most Valuable Professional
Most Valuable Professional

@jonengland Put the initialize variables in the beginning of the flow.

Regards,
Anna Jhaveri

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@annajhaveri thank you - I was able to put the variables at the start of the flow. So the 'Has attachment' condition sits at the end before the managers.

 

Screenshot 2021-02-04 at 13.22.26.png

I'm unable to get it to resolve to a true result no matter what I think to try. It always resolves to false:

 

Screenshot 2021-02-04 at 13.37.30.png

 

annajhaveri
Most Valuable Professional
Most Valuable Professional

@jonengland  which action results into error when there are no attachments, can you provide screenshot?

Regards,
Anna Jhaveri

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jonengland
Helper III
Helper III

@annajhaveri sorry! I thought i'd attached all the relevent screenshots 

 

It doesn't error as such.. it just returns as false, whether there are attachments or not.

 

Does that help? I think that's shown in the screen shots previously sent

annajhaveri
Most Valuable Professional
Most Valuable Professional

@jonengland you mentioned in your initial post "During testing i've found that if an approval form is uploaded with no Attachments - the flow fails. ", can you please provide details on which action does the flow fails? does it result in error?

Regards,
Anna Jhaveri

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@annajhaveri the struggle is real here.... i'm sorry. I'm just getting the flow back to a state where i can get that info. and attachments have stopped being attached completely! 

 

I'm loosing my mind... 

annajhaveri
Most Valuable Professional
Most Valuable Professional

@jonengland  okay, i would suggest when your flow is working, just do save as to create backup of working flow, so you can revert to back to working flow incase things mess up, let me know whats messed up, i can help to resolve.

Regards,
Anna Jhaveri

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jonengland
Helper III
Helper III

@annajhaveri Ahh ok - i've been saving as i've been going... so the idea is to save when you're happy the flow is doing what you need it to? What about if you have to leave your computer mid work?

 

Anyhoo - thanks for offering to resolve. Somehow the attachments aren't attaching to the approval email. looking at the sharepoint list, they're not attaching there either

annajhaveri
Most Valuable Professional
Most Valuable Professional

@jonengland  i meant save as, save as would create a different copy of flow, when you think your flow its working, just do save as and create another copy of flow, keep working on original copy, save as is to have a backup of working copy.

Regards,
Anna Jhaveri

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jonengland
Helper III
Helper III

@annajhaveri not sure what to share so lets start with thisScreenshot 2021-02-04 at 16.08.04.png?

jonengland
Helper III
Helper III

Hi @annajhaveri I'm hoping you'll be able to continue your invaluable help today. Let me know if I can provide any further info.

 

Thanks,

 

Jon

hi @annajhaveri I've found an old flow and i think i realise where i've gone wrong. I think i lost an 'Apply to each' to add the form info and attachments to the Sharepoint list. So i've put it back:

 

Screenshot 2021-02-05 at 15.13.25.png

 

This was put together using Reza Dorrani's video: Power Automate Microsoft Forms Connector tutorial with Attachments.

 

However this errors:

 

Screenshot 2021-02-05 at 15.03.30.png

 

 

and i can see how the dynamic content resolves to something different than i had before, and i can't figure out what i did:

 

Screenshot 2021-02-05 at 15.13.25.png

 

 

 

 

annajhaveri
Most Valuable Professional
Most Valuable Professional

@jonengland , can you share the expression you have in the Files (compose) action. Also i would suggest to first test the flow with attachments and make it working, then save the copy of flow using Save As option and then make changes in your flow to add logic when there are no attachments.

Regards,
Anna Jhaveri

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If you like my response, please give it a Thumbs Up.

hi @annajhaveri 

 

the expression in the files compose action is:

 

json(outputs('Get_response_details')?['body/rb23958eda02b4e4b94a4194572a321af'])

 

I've tried running the flow with attachments, but i get the following error:

 

Screenshot 2021-02-08 at 10.36.20.png

annajhaveri
Most Valuable Professional
Most Valuable Professional

@jonengland , from error it looks like there is issue with the json expression. Are you sure you are selecting the correct parameter from Dynamic Content when using json expressions, can you please double check. Also can you please check the flow run and see if there are attachments in the form in trigger, same way Reza is showing the json in video for form attachments?

Regards,
Anna Jhaveri

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If you like my response, please give it a Thumbs Up.

@annajhaveri I've rebuilt the flow from scratch. And i'm back at the point of figuring out how to deal with a form submitted with no attachments. It needs to be an OK for someone to send a form with no attachments as well as with attachments.

 

Screenshot 2021-02-08 at 23.52.44.png

 

I had the flow working up to the branching, and have saved a backup 🙂

 

Now i've added a Condition for Has attachment. I can't get the flow to recognise a true, false, yes or no... 

 

Screenshot 2021-02-08 at 23.55.21.png

 

The condition always returns false even if the form has attachments or not.

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