cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Microsoft Maheshchatla
Microsoft

mail

Hi Team,

 

I am trying to send an email notification when new item is created in sharepoint list. But in "Send mail" Action, I am getting "User account does not exist" Issue . 

 

 I have tried the same with different templates "Send Customized mail when new item is added","when an item is modifie send an email", I could n't able to send mail even after giving mail id hard coded.

 

while creating the flow from sharepoint list i have seen below error for outlook email id : 

"Please check your account info and/or permissions and try again. Details: REST API is not yet supported for this mailbox"

 

please help me to resolve the issue.

 

Thanks in advance.

 

-Mahesh

 

 

 

4 REPLIES 4
Super User
Super User

Re: mail

Hi @Maheshchatla,

 

Which mail template are you using?

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!



Community Support Team
Community Support Team

Re: mail

Hi @Maheshchatla,

 

This should be caused by your mailbox has not been enabled for the outlook REST API.

Quoted:

"

Because enabling mailboxes on Outlook.com for the Outlook REST API happens over a period of time, your existing Outlook.com account may take a while to get enabled. To test your app accessing data on Outlook.com mailboxes that have already been enabled, you can request a new, enabled Outlook.com developer preview account by emailing outlookdev@microsoft.com.

If your app accesses Outlook.com mailbox data, it should handle scenarios where the user's mailbox has not yet been enabled for the Outlook REST API. In such situations, when you make a REST request, you would get an error like the following:

  • HTTP error: 404
  • Error code: MailboxNotEnabledForRESTAPI or MailboxNotSupportedForRESTAPI
  • Error message: “REST API is not yet supported for this mailbox.

"

More information, please check:

Use the Outlook REST API

Regards

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Microsoft muchou
Microsoft

Re: mail

Hi,

 

I tried to email outlookdev@microsoft.com. But it is showing error - "recipient's email address isn't listed in the domain's directory".

Could you please confirm if the email address provided is correct.

Community Support Team
Community Support Team

Re: mail

Hi @muchou,

 

That is because you used your domain Email account (Exchange).

And this is not supported by Office 365 Outlook Connector.

 

Regards

 

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
firstImage

Power Platform Online Conference

Speakers, submit your sessions now! Call for speakers ends Feb. 10!

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

firstImage

Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Top Solution Authors
Top Kudoed Authors (Last 30 Days)
Users online (4,447)