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Connection to CRM trial

It seems that I can't connect properly to a new Dynamics CRM trial. 
I have a subscription on which everything works fine after applyingt the preview features in the system settings, but the trial environment keeps giving me errors. 

I can connect and select entities in the action 'Dynamics CRM When record is created', but my flow fails because of 400 - Object reference not set to an instance of an object....

How can we fix this?

Power Automate
Power Automate



Sorry for the trouble. Could you please share your flow id?

When you open the flow, the browser url would look like this -


The highlighted part is the flow id.

New Member
Not applicable



I am having the same issue with a flow using a CRM trial: repeated failures, with an error of

" 400, "message": "Object reference not set to an instance of an object."


My flow id is 1600865c-bc34-4f7b-a8b2-3f1d39c87511


Thank you, I appreciate any help! Am really excited by Flow, but can't seem to get either custom or template flows to go past the first stage.


Kind Regards,



We see unauthorized response from the CRM connector.


Would you mind to check your CRM connector in connector page, whether they are still good ?


I am creating incident for this CRM connector. Ref No #20404861

Not applicable

Thank you for your response. I have checked the Connections page, and it is displaying as successfully connected:Screenshot (58).png



I'm also facing the same issue, were you able to fix it?


when I click the Organization name drop down its showing me "No Items". If I manually enter thr Org name then its throwing CRM Instance not found error. But "my connection"  is showing CRM connection as successful. Any help would be much appreciated. I'm using the CRM 2016 online trail version

Not applicable

Hi Ramu,


The flow I discussed started working a little while after my last post, having not worked for a bit over a week since creation - I suspect that they are fixing individual flows as bugs/issues are reported (understandable at this preview stage).


I would say your best bet would be to create a new discussion describing your issue, and include your Flow ID (see above for instructions to find), and a screenshot of your connection screen to show that you have configured the connection properly.


Hope this helps.

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