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Solomon1
Regular Visitor

Outlook Email Message Sender format : (LDAP) (/O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FY....

Hello, 

 

I am experiencing an Outlook-related problem when retrieving emails and responding to the senders. 

Probably some of you guys or MS folks can help me out with this issue. Thank you in advance.

 

Question 1. What is the reason for our company Outlook showing different emails in different ways?

Question 2. How to make the email senders always the same?

 

I use "Retrieve Email Messages From Outlook" and try to respond using %OneEmailListItem.from%.

 

But the sender's name looks as three cases

Case 1 LDAP. "/O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FY..."

Case 2 LDAP. Another format

Case 3. Normal Email : xxxxyyyy@domain

 

Question 3. Is there any limit on the length (size) of an %EmailMessage.from% (sender's email) variable?

Question 4. How to stretch the limit or erase the limit of %EmailMessage.from% (sender's email) variable? 

 

In order to respond using WinAutomation, I need to get the sender's email as xxxyyy@domain.

after retrieving emails and getting %retrievedEmails%, I tried to apply "for each" for the variable,

and then get the sender's name using %CurrentItem.from%

But it seems like for a lengthy sender name, only the first part is extracted and the last part is omitted. 

I know there is no limit on the length of a normal text variable. (set variable)

But though %OneEmailItem.from% is stated as a text variable, if it is too long e.g., because of LDAP formatting, 

I cannot get the full text but only some texts from the beginning. 

So I guess there is a limit applied to WinAutomation innate setting regarding the length of the sender email in %OneEmailItem.from%

I would like this to be confirmed and would like to know if this can limit can be erased. 

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