Solved! Go to Solution.
You may want to consider the following:
1) Send the email to the requestor before the approval
2) Start Approval
3) Add a send email action to send an email to the requestor after the approval that will only be sent if the approval fails. The email can explain that there was a problem.
To configure the second email action to fire only if the approval fails, you'll use the "configure run after" settings.
See my screen shots below.
If this addresses your issue, please mark your post as Solved.
Scott
You may want to consider the following:
1) Send the email to the requestor before the approval
2) Start Approval
3) Add a send email action to send an email to the requestor after the approval that will only be sent if the approval fails. The email can explain that there was a problem.
To configure the second email action to fire only if the approval fails, you'll use the "configure run after" settings.
See my screen shots below.
If this addresses your issue, please mark your post as Solved.
Scott
Not exactly a full proof solution but good workaround. I will mark it as solution.
Thanks for taking out time to respond
@ScottShearer wrote:You may want to consider the following:
1) Send the email to the requestor before the approval
2) Start Approval
3) Add a send email action to send an email to the requestor after the approval that will only be sent if the approval fails. The email can explain that there was a problem.
To configure the second email action to fire only if the approval fails, you'll use the "configure run after" settings.
See my screen shots below.
![]()
If this addresses your issue, please mark your post as Solved.
Scott
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