cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
gstit
Level: Powered On

"Send email with options" approval problems

Hi There,

 

I 've used "Send email with options" as an alternative approach when the approvers are outside the orgnization. 

Now we have some users from a G suite domain. And sometimes we got responses from the email even when the approver did not touch the email at all. Sometimes "Approve" and sometimes "Deny".

It is pretty weird. Do you have any idea what happened?

 

We tested it for outlook.com users and Gmail users, no problem at all. But meet problems with G suite users.

 

Thanks,

2 REPLIES 2
gstit
Level: Powered On

Re: "Send email with options" approval problems

BTW, There are two choices of "Send email with options". One is for Office 365 outlook and the other is for outlook.com.

Is there any differences with these two?

Thanks,

 

Community Support Team
Community Support Team

Re: "Send email with options" approval problems

Hi @gstit,

 

Do you create a parallel action in the send emails action or configure run after previous action time out?

There is a similar post maybe could help you:

https://powerusers.microsoft.com/t5/Building-Flows/weird-MS-flow-approval-email-get-approved-without...

 

If you use Office 365 outlook,  you can only use an Office 365 account to log in.

If you use Outlook.com, you can use both an office 365 account and a personal outlook account (@outlook.com) to log in.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

firstImage

Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Top Kudoed Authors (Last 30 Days)
Users online (7,012)